Broken Disney Princess Petite Tiana

My granddaughter received the Disney Princess Petite Tiana today. She was playing with her other grandmother, and they tried to move her legs. When they did one leg popped off. We cannot the leg back on. Can you please advise how to pop it back on? Sincerely, Donna Kimmel
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ID
#2458592 Review #2458592 is a subjective opinion of poster.

No music guide for keyboard for Little Mermaid Vanity

I was disappointed that there was no numbered keyboard guide or numbered sheet music in the Little Mermaid keyboard vanity. Songs like Twinkle Twinkle Little Star etc. These were always included in musical toys when I was child. Is there a way to get these items. It would make using the toy much more enjoyable for most children. Most are not gifted to play by ear. I would be interested in finding out why you do not include these with your toys. It cannot cost that much to include these with you musical toys. You can contact me at tjcaserio@***.com. Thank you, Theresa Caserio
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ID
#474763 Review #474763 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
New Reviewer

Jakks Pacific Eyeclops Night Vision Goggles

I (Santa) bought 2 Jakks Pacific Eyeclops Night Vision Goggles for my 2 boys. One worked correctly the first time. The second did not work at all. We installed the batteries correctly, turned it on and all we got was a red light - no vision at all. I bought yet a third pair of goggles to satisfy my curiosity about cruddy electonic toys for kids and am glad to report that the third pair did not work either. Upon closer examination, the pair that work have a connector on the wire leading from the battery pack to the eye device. The second and third pair do not. One of the deficient pairs has a red led inside the goggle, the other does not. It appears that Jakks Pacific knew they had a faulty design and tried incorrectly to correct it and did not recall the defective goggles. SO, back to the store I went and examined (but did not buy) all the goggles on the shelf in Target. All had the faulty design. So the score thus far, Jakks Pacific - 3, my 2 disappointed sons -1. This leads me to my advise on this toy- DO NOT BUY. We also had problems with electronic targets made by Colt and a Black Max cordless drill. So much for electronics this Christmas!
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1 comment
#844443

My kids have been using theirs since 2008 and finally died in June 2014. Wish I could find a way to repair them because they likw them better than the new version.

ID
#143444 Review #143444 is a subjective opinion of poster.
Location
Hartford, Connecticut

About

Jakks Pacific Warranty
This 90 DAY LIMITED WARRANTY applies to the original product purchaser, provided the product: 1) was purchased from an authorized JAKKS™ distributor/dealer/retailer, and 2) is returned at The Customer's expense, postage pre-paid and insured, along with the original dated sales receipt to the address noted below. Please save a copy of The Customer's original sales receipt, as the original receipt will not be returned to The Client of Jakks Pacific If The Client return the product to Website without the original dated sales receipt, this warranty coverage will not apply. If the product is determined by JAKKS to be defective and returned to JAKKS within the 90 day warranty period, Jakks Pacific will (at Jakks Pacific's' option) repair or replace it. Return shipment to The Customer may take up to 6 weeks, depending upon The User's location. If The Client's product is repaired or replaced, it will be warranted for the longer of the original warranty or for 30 days after warranty service.
To read more: https://www.jakks.com/warranty/
Jakks Pacific Terms of Service
These Terms of Use are not applicable to websites that are not JAKKS Websites. In certain instances JAKKS may provide hyperlinks on its websites to websites operated by parties other than JAKKS, such as online shopping websites, YouTube and social media websites such as Facebook. JAKKS does not control the activities of those other websites. Carefully review the terms of use applicable to each such website before using such website. READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE, AND IF THE CLIENT ARE UNDER THE AGE OF 18 OR THE AGE OF MAJORITY IN THE CUSTOMER'S JURISDICTION, MAKE SURE THAT THE USER'S PARENT OR LEGAL GUARDIAN READS AND AGREES TO THE TERMS OF USE ON THE CLIENT'S BEHALF. By using this website, The Customer signify The Client's acknowledgement of, and agreement to, these Terms of Use. If The Client do not agree to these Terms of Use, do not use this website.
To read more: https://www.jakks.com/terms.php
Jakks Pacific Privacy Policy
This website ("Site") is owned and operated by JAKKS Pacific, Inc. ("JAKKS," The Company and www.jakks.com). JAKKS takes The Client's privacy seriously and is committed to treating The Customer's personal information with care and respect. This Privacy Policy describes what information this Site gathers about The User of company services how www.jakks.com use that information, what steps Website take to protect that information and what rights The User of Website have to limit or deny JAKKS' access to The Customer's personal information. This Site collects information about The Client of Jakks Pacific to provide and improve Jakks Pacific's' services, communicate offers that The Company believe will interest The User of company services and administer Company's business. All information that JAKKS collects from The Client of Jakks Pacific online is provided by The User of company services voluntarily. www.jakks.com won't require The User to submit more personal information than needed. This Privacy Policy ("Policy") discusses the "personal information" that JAKKS obtains from The User of company services on Company's Site.
To read more: https://www.jakks.com/privacy.php
Jakks Pacific FAQ
To read more: https://www.jakks.com/consumer-relations/faq.php
Summary

Goods for children is what Jakks Pacific is specialized in. It sells toys for boys and girls and categorizes its products as interactive, preschool, seasonal, outdoor and designed in the form of pets ones. Children are the main customers and the company is aimed at making satisfied in a whole measure with the items offered to them by JAKKS Pacific. There is a big choice of Disney toys, Pokemons, cartoon heroes and supportive products made for talent development, school preparation and active games. The retailer also takes parts in community programs, namely donates to the development of environmental protection programs and helps children, family and even pets funds all over the planet. Concerning the strategic partnership, it is concluded with Big Brothers Big Sisters Company. The corporate office of the discussed company can be found in Malibu, California.

Jakks Pacific reviews and complaints

Jakks Pacific is ranked 26 out of 285 in Kids' Stores category

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