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Need a refund

I was charged when i didnt order this need a refund asap
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ID
#2042806 Review #2042806 is a subjective opinion of poster.
Loss
$46
Preferred solution
Full refund

Jail Calls - Phone Services Charges Review

THESE "RAPISTS" WHO GO BY THE NAME OF JAIL CALL SERVICES NEEDS TO BE SHUT DOWN AND I PERSONALLY WOULD LIKE TO SLAP THE FACE OF EVERY LYING PIECE OF *** THAT THEY HAVE WORKING FOR THIER SLEEZE BAG "RIP-OFF" COMPANY WITH A FREAKING LAWSUIT! (BECAUSE THEY HAVE SLAPPED ME COUNTLESSLY ON BOTH CHEEKS WITH THIER LIES TO GET MY $$$) THEY FALSELY ADVERTISED THEMSELVES AS A JAIL CALL SERVICES PROVIDER WHO COULD "GUARANTEE" THAT I WOULD NO LONGER HAVE TO PAY MY CURRENT PRE-PAID INMATE PHONE COMPANY (GLOBAL TEL LINK, WHO HAVE MERCILESSLY RAPED MY POCKETBOOK FOR ALMOST $3000 FROM MARCH TILL JULY OF 2014 AND I WANT TO SLAP GTL AS WELL! ) $5.00 TO PROCESS MY CREDIT/DEBIT CARD PAYMENTS, PLUS AN ADDITIONAL $4.35 EVERYTIME I ACCEPT A CALL (FROM MY PREPAID ACCOUNT) AND THEN 40 CENTS FOR EACH MINUTES AFTERWARDS. I AM BEING CHARGED THESE RATES BY GLOBAL TEL LINK FOR CALLS TO MY INMATE WITHIN THE SAME STATE FOR GOD'S SAKE! BACK TO "JAIL CALL SERVICES" ANYONE WHO HAS EVER USED THIS COMPANY NEEDS TO TAKE UP A COMPLAINT WITH "GOOGLE" AS WELL BECAUSE AFTER DOING RESEARCH ON MY OWN I HAVE FOUND THAT JAIL CALL SERVICES HAS BASED THIER SUCCESS AND HAVE RAKED IN COUNTLESS AMOUNTS OF MONEY BY FALSELY ADVERTISING THEMSELVES ASA PHONE PROVIDER AND ARE REALLYIN FACT "ONLY" CHARGING THIER UNKNOWING CUSTOMERS FOR A BRAND NEW NUMBERS THAT THEY PROVIDE, WHEN IN FACT "ALL" TELEPHONE NUMBERS PROVIDED BY "JAIL CALL SERVICES" ARE NOTHING MORE THAT "GOOGLE VOICE" TELEPHONE NUMBERS WHICH "ANYONE" CAN OBTAIN ON THIER OWN ALL DAY EVERYDAY "FOR FREE" I WAS CHARGED $29.99 FOR 30 DAYS OF (NON-EXISTENT) SERVICES THEN $14.95 FOR AN ALLEGED ONE-TIME ACTIVATION FEE. MY TOTAL CAME UP TO $48.00 FOR THEY PAY AS YOU GO PROGRAM, PLUS 1TIME FEE. THIS WAS SUPPOSED TO GUARANTEE ME 50-80% IN SAVINGS WITH UNLIMITED CALLING. THE LOOSER WHO CALLED ME TO CONGRATULATE ME ON MY "DIVORCE" FROM GLOBAL TEL LINKS #PHUCKERY THAT I HAD BE ENDURING FOR MONTHS EVEN WENT SO FAR WITH HER LIES THAT SHE PROMISED ME THAT I WOULD "ALSO" NOT JUST RECEIVE THE UNLIMITED CALLS PLUS THE LOWER CONNECTION FEE DUE TO MY NOW LOCAL TELEPHONE NUMBER. NOW WHAT THESE "IDIOTS" ALSO FAILED TO DO WAS MAKE SURE THE NEW LOCAL TELEPHONE NUMBER WOULD ALSO CONTAIN A PREFIX THAT WAS LOCAL TO THE FACILITY. (NOTE:THE PREFIX OR THE THREE DIGITS AFTER YOUR AREA CODE IS HOW THESE PRISON PRE PAID PHONE COMPANIES TAX THE LOVED ONES OF AN INMATE WITH LUDICROUS/ILLEGAL CHARGES) TO MAKE A LONG STORY SHORT. ONCE I HESITANTLY GAVE AWAY MY CREDIT CARD INFORMATION THAT SEALED MY UNFORTUNATE FATE WITH THIS COMPANY, I REALIZED THAT SOMETHING WAS STRANGE BECAUSE THEY SAID I WOULD HAVE TO WAIT A FULL BUSINESS DAY TO FIND OUT IF MY APPLICATION WAS ACCEPTED. (STRANGE BECAUSE I ASSUMED THAT AFTER I APPREHENSIVELY HAD GIVEN UP MY CC INFO AGAINST ALL INSTINCTS I WOULD BE AUTOMATICALLY PROVIDEDTHE SERVICES I PAID OUT $$'S FOR, GO FIFIGURE SILLY ME) THE SECOND RED FLAG WHICH SHOULD HAVE MADE ME IMMEDIATELY CONTACT MY CREDIT CARD COMPANY "AND" THE BETTER BUSINESS BUREAU WAS WHEN I RECEIVED AN UNSOLICITED EMAIL FROM GOOGLE IN REGARDS TO MY NEW GOOGLE VOICE NUMBER. I WAS LITERALLY IRATE AT THAT POINT BUT SINCE I "STILL" HAD TO WAIT 1 DAY FOR MY LOVED ONE WHO IS THE PERSON INCARCERATED TO CLEAR THE NEW LOCAL NUMBER I PROVIDED HIM WITH THE COUNTY JAIL WHERE HE CURRENTLY RESIDES I SAID WELL LET ME JUST SEE WHAT HAPPENS WHEN HE CALLS ME FROM THIS NEW NUMBER. WHEN I HAD FINALLY STOPPED FUMING OVER THE #PHUCKERY I HAD ENDURED WITH THESE PHONE COMPANIES AND AS OF RECENT "JAIL CALL SERVICES" I THOUGHT ABOUT THE FACT THAT THIS COMPANY "JCS" MAY IN FACT BE LEGIT IN THIER HUSTLE AND EVEN THOUGH THEY "MISLEAD" ME AND THIER FALSE ADVERTISING IS WHAT WAS MAKING THEM RICH I SAID "CHARGE IT TO THE GAME" AND WHO AM I TO STOP THE NEXT MAN/WOMAN FROM TRYING TO COME UP. THIS "IS" AMERICA THE LAND OF "OPPORTUNISTS" I ACCEPTED THAT ALTHOUGH I WAS BEING USED IN A VULNERABLE TIME IN MY LIFE AND MY FAMILIES THAT IF THEY GAVE ME WHAT I ASKED FOR I'D HAVE TO ADMIT TO BEING SATISFIED. WELL THE NEXT DAY WHEN ME AND MY LOVED ONE SMILED OVER THE PHONE IN CELEBRATION THAT WE HAD FINALLY FOUND A WAY TO SCREW A CAPITALIST SYSTEM THAT WAS ALREADY SCREWING US (GLOBAL TEL LINK) I WAS LIVID, IRATE, DISGUSTED, PISSED "ALL" THE WAY OFF WHEN I DISCOVERED THAT MY 30 MINUTE PHONE CALL COST ME THE "SAME EXACT" AMOUNT GLOBAL TEL LINK DID AND I WAS LEFT WITH THE SAME "EXACT" BALANCE I ALWAYS HAD AFTER PRE-PAYING $25 INTO MY "GTL" ACCOUNT WHICH WAS $3 AND CHANGE AFTER THE 30 MINUTE CALL COST ME $17 AND CHANGE ON TOP OF A $5 CREDIT CARD PROCESSING FEE. SO BASICALLY I SAVED "JACK ***" NADA NOTHING! I CONTACTED "JAIL CALL SERVICES" SEVERAL TIMES. TWICE I SPOKE IN LENGTH TO "THIER HENCHMAN CUSTOMER SERVICE REP" A WOMAN WHO I DEEM AS THIER ONE WOMAN CUSTOMER SERVICE TEAM WHO INFORMED ME (AFTER LISTENING TO ME LOOSE MY MARBLES AT HER OVER THE PHONE FOR AS MOST SIMPLY HOUR) THAT SHE WAS GOING TO FORWARD MY COMPLAINT IN THIER NON-EXISTENT ESCALATION DEPARTMENT AND WOULD GIVE ME A CALL BACK SHE SAID THAT SHE WAS LOOKING IN TO THE MATTER AND WOULD EITHER GET MY LOCAL NUMBER WITH THE CORRECT PREFIX STRAIGHTENED OUT AND IF THEY COULD NOT DO IT SHE WOULD CANCEL MY ORDER AND REFUND ME. SHE ALSO STUCK TO THE SCRIPT THAT IF THEY WERE ABLE TO GIVE ME A LOCAL PREFIX SO I WOULD STILL RECIEVE THE "UNLIMITED CALLS" THEY GUARANTEED AND SHE ALSO CLAIMED SHE DIDN'T "KNOW" THAT I WAS GIVEN BY HER COMPANY A DAMNED (FREE) GOOGLE VOICE#. THIS WAS LAST WEEK THURSDAY AND FRIDAY TO CORRECT MY PREVIOUS STATEMENT ABOUT THE DAYS OF THE WEEK BEING WEDS ANF THURSDAY AND I HAVE YET TO HEAR A DAMNED THING FROM THESE LOW LIFES AND NOW IT'S. THE NEXT WEEK TUESDAY. I AM GOING ALL OUT WITH THIS ANYONE WHO WANTS TO JOIN THE BANDWAGON IN "PERMANENTLY" DISMANTLING THIS COMPANY. I HAVE CONTACTED "LEGAL" REPRESENTATION THROUGH A FRIEND WHO JUST LOVES TAKING DOWN CROOKED COMPANIES THAT PREY ON UNSUSPECTING CONSUMERS. ME PERSONALLY I WORK FROM HOME AS AN INDEPENDENT TECHNOLOGY CONSULTANT SO I HAVE THE RESOURCES (TECHNICALLY)TO MAKE THESE RIP OFF ARTISTS VERY MISERABLE. I ALREADY HAVE WELL OVER 100 VICTIMS OF THIS SCHEME ON DECK AND WHO ARE PREPARED TO GO ALL OUT IN RECEIVING REDEMPTION. OH AND I RECORDED ALL MY CONVERSATIONS WITH JAIL CALL SERVICES AND AM PREPARED AND ANXIOUS TO USE THEM Y O SHUT THEM THE *** DOWN. GOOD LUCK PEOPLE AND DO NOT BE DISCOURAGED AND BETTER YET DO "NOT" STOP SEEKING YOUR JUSTICE! THIS IS "NOT" RIGHTEOUS AND IN REMAINING SILENT YOU ARE JUST ADDING FUEL TO THE FIRE THEY ARE USING TO BURN US AND OUR WALLETS!
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ID
#516009 Review #516009 is a subjective opinion of poster.
New Reviewer

Rude and Worst Customer Service I have ever had

BE AWARE OF THIS COMPANY, THEIR CUSTOMER SERVICE IS AWFUL AND EVEN MORE WHEN THE OWNER IS THE FIRST PERSON TO GIVE YOU THAT KIND OF SERVICE. I signed up with this company because I need to receive collect calls from my son in prison. When I first called I spoke with Missi and she explained the way the collect calls worked and I tought will work perfectly. The way they set it up is that you are charged a one time set up fee of $19.95 + $19.95 monthly fee and at least $25.00 pre paid to have in the account for when you receive a call from your loved one. One day I had a question and I called and the person that answered the phone was the owner because Missi was not in the office I started explaining to him the situation I had at the time and when he was talking to me back, because I started saying aham uhum listening to what he was saying he threat me of disconnecting my account, what I did was wait until Missi got back on Monday and she helped me out. Today December 6, 2013 I called again because yesterday when I log in to my account to replenish the account I noticed I had 22 calls from an unknown caller and those calls are charged .15 cents each and when I first called, Missi explained to me that if I ever got those calls the company will refund those back because in order for a call from my son in jail to go through I have to press number 3 to get connected and those calls might be for someone trying to reach the previous owner of that number now assigned to me. I also told her that I also had another charge from a call from yesterday that was charged twice (the connection fee) of $3.40 and that I only was able to answer the second one because on the first call I was on the other line with a bank and I never was connected with my son. Here is when I was WOWED by the reaction.... She told me that the 22 calls that I was talking about she never told me the explanation I wrote above and when I reply to her that she never told me the explanation she was now giving me she told me that she was going to connect me with her supervisor and with no chance of saying nothing else the OWNER went ahead and told me WITHOUT letting me speak that He will discontinue my account and that I was not to call the company again and he hang up the call. I tried to call again and he again answered and told me not to call again and he hang up again. I tried to log in to the account and my account was closed. Basically I don't have a refund back or an answer on the status of the refund and no way of getting calls from my son just because he felt like it. IF THAT IS THE SERVICE AS A CLIENT YOU RECEIVE FROM THE OWNER I CAN'T IMAGINE FROM ANYBODY ELSE. DON'T SIGN UP WITH JAILCALLS.COM IS THE WORST EXPERIENCE I HAVE EVER ENCOUNTER WITH SOMEONE.
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ID
#462162 Review #462162 is a subjective opinion of poster.
Loss
$40

About

Jail Calls Terms of Service
Customer will be required to pre-pay for all usage in the sole discretion of Jail Calls. Customer also agrees not to use Service for any unlawful or abusive purpose or in such a way as to create damage or risk to Jail Calls's business, reputation, employees, facilities, third parties or to the public in general. Customer has no proprietary or ownership rights to or interest in a specific phone number or phone numbers ("Number") assigned to The User of Website by Jail Calls, and the number is not portable to any other service provider. Customers who choose to use the Service outside the United States do so at their own risk. Jail Calls can not care for any Customer who uses the Service outside the United States. Jail Calls does not guarantee that the Service will work outside of the United States. The term of this Agreement depends on the subscriber(s) needs.
To read more: http://www.jailcalls.com/terms-of-service/
Jail Calls Privacy Policy
To read more: http://www.jailcalls.com/?ckLIyf
Summary

Jail Calls is a company that specializes in providing communication between inmates and their families and friends. Company’s corporate office is located in Cedarbrook, New Jersey. Jail Calls’ major approach is to establish a link between inmates and outer world by means of using call routing technologies. The company gives every inmate an opportunity to contact relatives and friends by the usage of mobile phones and SIM cards that are not tracked by jail officers. Inmates are not responsible for service payments.

Jail Calls reviews and complaints

Jail Calls is ranked 216 out of 732 in Media category

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