New Reviewer

Unsatisfactory Service

3.3
My vehicle 2017 Jaguar XE engine was overheating on Thursday the 9/16/2021. I called the Sewell dealer in Austin, TX for assistance. I was supposed to receive a loner vehicle on Friday due to my vehicle arriving after hours. I never received a loner vehicle even though I stressed that I needed a replacement vehicle. I never received a call about the status of my vehicle being worked on nor did I receive a call about a loner vehicle. It is now Monday and I will not be getting my vehicle back until tomrrow

User's recommendation: Company Needs Better Communication.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2889469 Review #2889469 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article