Jadeyoga
Jadeyoga Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jadeyoga has 2.7 star rating based on 2 customer reviews. Consumers are mostly neutral. Recent comments cite product quality issues with a Jade Harmony mat and poor customer service around billing and shipping defaults.
Key Takeaways for Future Customers
- Read Jadeyoga reviews before purchase and check seller source.
- Verify shipping option at checkout to avoid priority shipping charges.
- Inspect mats on delivery and compare to retail stock for defects.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing and unexpected priority shipping.
- Poor customer service response to cancellations and refund requests.
- Reports of defective or seconds mats sold as new.
Positive Feedback
Review authors note value placed on turnaround time and website functionality.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jadeyoga has 2.7 star rating based on 2 customer reviews. Consumers are mostly neutral. Recent comments cite product quality issues with a Jade Harmony mat and poor customer service around billing and shipping defaults.
Key Takeaways for Future Customers
- Read Jadeyoga reviews before purchase and check seller source.
- Verify shipping option at checkout to avoid priority shipping charges.
- Inspect mats on delivery and compare to retail stock for defects.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing and unexpected priority shipping.
- Poor customer service response to cancellations and refund requests.
- Reports of defective or seconds mats sold as new.
Positive Feedback
Review authors note value placed on turnaround time and website functionality.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mumbai, Maharashtra
Resolved: Incorrect shipping on your site! I want to cancel my order and get free shipping!
- - Cancel order 25-16**** and receive free shipping.
- - First-time American customer seeks ASAP help.
- - Unhappy with company and customer service.
Your website defaulted to priority shipping on my order order number 25-16**** and I want to cancel it! I want free shipping!
I am a first-time American customer and want to be helped ASAP! I am not happy with your company right now or your customer service.
Please cancel my order ASAP. My email is mainescribe@***.com.
- Terrible customer service
Preferred solution: Full refund
User's recommendation: customer service is horrible! Their website defaulted to chare me priority shipping. I immediately emailed the company and connected with their online chat AI bot explaining I wanted to cancel my order ASAP, so I could reorder and get free shipping. No success. No resolution. Just emails that made no sense and did not rectify the problem. I did not want to pay the $20 for priority shipping when I could get the $91 mat for free shipping. But no one at the company seems to care about their customers.Shop elsewhere for your yoga mat.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective/Seconds yoga equipment sold as new First Quality Jade Harmony yoga mat
- - Mat was hard, slippery, and not grippy from the start.
- - Manufacturer offered only a cosmetic demo mat because I bought from a distributor.
I purchased a JadeYoga Harmony mat but it was not grippy and cushioned, instead it was hard and slippery. Thinking it had to be broken in, I kept it at home to practice on and bought a different mat to take to the yoga studio for my daily practice.
My mat was hard, slippery from the very beginning and had streak marks throughout one side of the mat. I could not get into using it. And along one edge of the mat, there was excess stringy material coming out. When my yoga instructor and I compared our identical mats, to also the new retail mats for sale in the yoga store, both my instructor and I felt that mine was a defective mat that missed quality control before it left the factory. The mats were supposed to be the identical, but they were not.
In contacting the manufacturer, the customer service manager said that because I did not buy directly from them, they would only offer me a demo mat with cosmetic blemishes that would not effect performance. I purchased my mat from one of their distributors.
I bought a first quality mat and haven't been able to use it. I felt I should receive a first quality replacement, not another seconds or defective mat. Shame on JadeYoga!!!
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