Jade Scottsdale Apartments

Avenue 5 took over and ruined this complex. This is NOT luxury living as their website proclaims and it is NOTHING like the pictures, not even close.

There has been a constant turnover of staff. All the old maintenance personnel are gone and good luck at getting anything repaired in a timely manner.

There were no working hot tubs for 5 months, now one may be working. No heated back pool, it's been closed "for repairs" since October and no repairs have begun. Most amenities are completely unavailable (gym, community room, Starbucks machine, business center, etc.) and everything has been in a state of repair/refurb for months on end.

Mailboxes and Parcel Pending don't get repaired in a timely manner and tenants have to drive 9 miles to Fountain Hills because the USPS cannot deliver. Dogs run loose unleashed and many owners don't pick up after their dogs, *** everywhere, management knows this and does nothing except put out the occasional email that no one reads. The dog park is useless because its overwatered and has been a soggy muddy mess for months on end.

Lights were replaced but the electrical issues weren't fixed so there are lights that still don't work. At one point they hadn't mowed the grass for 8 weeks.

Nothing is like advertised. I moved from Canada and leased based on the description they listed on their website.

I was shocked to see the shape of the apartment. They wanted to move me to another one (which is also nothing like advertised) but for higher prices. This was my issue until I realized that my real issue is the cockroaches! I have been in the apartment for 2 days.

I spent my time cleaning to only see cockroaches walking on my ustensiles. I am scared to open a drawer and get the surprise. Management is awful. They know about this but they dont really care.

And dont expect a wood floor. Its all old carpet.

But the roaches are a whole different level of fraud.

DONT BE FOOLED BY POSITIVE REVIEWS/ THE NEW MANGERS ARE NOT LUCY OR ALFONSO! WE ARE UNDER NEW ONWERSHIP

This place is full of negligence.

We've lived here for almost 3 years. Where do I begin? I've heard, the pipes have flooded in some apartments. I've noticed pipes have exploded more than once in under a year of the new ownership as well.

They shut the water off with no proper notice regularly. They forced our porches to have no blinds. We, (my family & I) have experienced horrendous conditions for this area. Anyone familiar with real estate, would notice they keep breaking tenants legal rights.

My-self, and a few others are now keeping track of each breach. Our air conditioning is not working. This has been going on since the warmer months. I spoke to one guy, he told me that his unit AC sparked after they fixed it & before that he lost some expensive fish.

They offered him a hotel voucher. I recommended getting a lawyer. I haven't seen him since. That was over months ago.

Our broken appliances are being replaced with broken ones from other units which are now empty. They've changed ownership at least twice since we've been here.

We have cameras for the police. Fact, this place keeps authorities busy. We have no security now & we were told we would have security.

Not only does security not exist, but, we are so poorly lit, it's become dangerous to live here. How many break in's do you think we don't have? They cover up problems by evicting folks who speak out. I've pulled a gun out twice on people looking in cars early mornings/ late night.

Also, we keep our guns very close.

Truly, it seems like, they let anyone in here now. We recently witnessed a rape victim screaming naked in our parking lot for help. I did see someone help her out though. We've had a guy twice now be escorted by ambulance from the property for using too many drugs.

People leave their dog mess everywhere. The trash is overfilled. They do maintain the grass but only after numerous complaints.

This is Scottsdale excuse me, 'NORTH SCOTTSDALE' & we pay for the area, it's not worth it. Sadly, we're leaving the property.

We don't recommend moving here. They sell it, like they care. The property manager is never available. They do not resonate with the community needs and they live here.

The new paint job was horribly done. Any professional would laugh. Come take a walk around here please, if you think i'm being unfair.

Lastly, COCKROACHES are issue here now. The new owners have not taken any measures in combating this.

I've seen them in 3 different apartments that i've visited in, the walkways, & even in the front pool area. They raised the rents. They're always improving the units, this is bs. They don't have many people fooled with converting the kitchens by updating the cabinets and so, they can-not fill this place.

Recently, someone was kidnapped from this area & another was killed in our parking lot.

You can tell they don't care but money is all they care about. We miss the old managers/ owners.