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JACQUEMUS

JACQUEMUS

www.jacquemus.com
What is your customer experience with JACQUEMUS?

JACQUEMUS Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • JACQUEMUS has 2.4 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

Resolved
Raivis K

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Verified Reviewer

Resolved: Blaming me and not returning money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jul 30, 2024

Company just resolved problem and returned my money.

Updated by user Jul 30, 2024

Company fixed the issue and I have been provided with full refund.

Original review Jul 25, 2024

Hello! I return my order and your collegues are saying that they refuse the item (bag) because it was on different box?

Why?? I returned as i received the order.

This is the reason why i not get refund for the bag:

"I would like to inform you that our team has not proceeded with the refund of your bag, as it was sent in a different parcel that was not accepted by the warehouse.

Sonia"

What???

I am missing my 720euros for returned bag. Please fix this immediately, i have no idea why it was cancelled and why you are blaming me in this situation as i have nothing to do with that.

View full review
Loss:
$720

Preferred solution: Full refund

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