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Jacobsen Homes

Jacobsen Homes

www.jachomes.com
What is your customer experience with Jacobsen Homes?

Jacobsen Homes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Jacobsen Homes has a 1.1 star rating based on 1 customer review; consumers are mostly dissatisfied with quality, reliability, and customer service, and the price level of this organization is high.

Positive Feedback

Design is noted as a strength, with some customers acknowledging attractive layouts despite other issues.

Negative Feedback / Risk Areas

  • Reports of failing siding, windows, and shower floor indicate serious build quality concerns noted in Jacobsen Homes reviews.
  • Customers describe poor customer service and refusal to honor the warranty, forming common Jacobsen Homes customer complaints.
  • High price level contrasted with perceived low durability and substandard repairs.

Key Takeaways for Future Customers

  • Consider warranty enforcement and ask for written guarantees before purchase.
  • Inspect build quality thoroughly and review independent Jacobsen Homes reviews and service records.
  • Factor potential repair costs given reported reliability and customer service issues.
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Verified Reviewer
| map-marker Safety Harbor, Florida

Substandard Quality, Very Poor Service, Do Not Honor Thier Warranty

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Post-purchase service poor.
  • - Vinyl siding bows and fades.
  • - IGUs fail; panes separate.
  • - Shower floor moves; door delaminated and replaced.
Updated by user Feb 25, 2023

Nothing has been resolved, never heard from Jacobsen Homes.

Original review Jan 26, 2023

Jacobsen Homes, Safety Harbor, FL. once you purchase your home, it is all downhill from there.

Vinyl siding is bowing and buckling off the house and fading.

Window Insulated Glass units are failing and separating between the glass panes.

Shower floor is like a sponge and moves when used, starting to collapse.

Premium rear door delaminated; Jacobsen replaced the door with a low end shed door.

Loss:
$12000
Pros:
  • Design
Cons:
  • Do not stand behind their product nor honor the warranty

Preferred solution: Cover the defective Windows, Shower Floor, Vinyl Siding

User's recommendation: Do Not Buy A Jacobsen Home Period

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