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JackThreads

JackThreads

jackthreads.com
What is your customer experience with JackThreads?

JackThreads Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

JackThreads has a 1.0 star rating from 1 customer; consumers are mostly dissatisfied and recent recommendations say "Don't order from JackThreads." Complaints focus on poor customer service, non delivery, and difficulties obtaining refunds and replacements, with reviewers noting high price levels.

Key Takeaways for Future Customers

  • Check JackThreads reviews before ordering and expect limited customer support response.
  • Be prepared for potential refund delays and disputed deliveries when purchasing.

Negative Feedback / Risk Areas

  • Repeated JackThreads customer complaints about non delivery and alleged delivery fraud.
  • Customers report unresponsive customer service and slow or missing refunds.
  • Issues with discounts, high price levels, and poor communication on orders.

Positive Feedback

No positive feedback is reported in the available reviews.

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Lisha Dde

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my order

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I changed my mind I no longer want the product it will not be here when I need it to be I got it else where I just want my refund

Preferred solution: Full refund

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Anonymous
map-marker Leeds, Leeds

Non delivery of items

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AI Highlights
  • Order not delivered on 20/06/25.
  • FedEx receipt shows signature by M Williams.
  • The replacement is being sent.

My order from Jack Threads was not delivered on 20/06/25 as they stated. I tracked the order and found a receipt from FedEx that stated it was signed for by someone called M Williams.

This name was printed on the receipt. The order was allegedly delivered at 13.12 , my wife was home all day and my ring doorbell shows nobody delivered a package at that time.

I have emailed the company many times and all they say is that they are working on sending me a replacement.. lt appears to clearly be a scam.

User's recommendation: Don’t order from Jack Threads

View full review
Anonymous
map-marker Phoenix, Arizona

Asking about a product that I bought and didn't received yet ??

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AI Highlights
  • They bought flip flops online but never received them and would not recommend the site.
  • They contacted by phone and email but got no responses.

Horrible site to buy online I bought a pair of flip flops and I never received it yet i tried to contact them through phone call nobody answers and by email and never received any answers back Im still waiting and they never contacted me in anyway definitely not recommend

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