I was Ripped Off
I rented a Bobcat T110 that was broken, I'm not a professional, it seemed to have something wrong with the hydraulic control. The controls would not respond when under a load, (fly-by-wire). They are not open on the weekend to receive calls, so I learned that if your machine is broken you have to know prior to 1:00 PM on Sat. I spent $360 on a broken machine. The next business day for Jackson Rents and Supply of Brooksville, FL, was Mon, and the owner (Ron Jackson) was rude, insulting and unhelpful. Ron Jackson was not interested in verifying my complaint. He was interested in saying I was incompetent, and out of the other side of his neck, he claimed that he provides good customer service. My advise to anyone thinking of this business is to try his competition in Hudson or Spring Hill first.
- Selection of equipment
- Will not help the layman
- Broken equipment
- Will not honor there contract
Reason of review
Damaged or defective
be credited a working machine rental
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