New Reviewer

I was Ripped Off

I rented a Bobcat T110 that was broken, I'm not a professional, it seemed to have something wrong with the hydraulic control. The controls would not respond when under a load, (fly-by-wire). They are not open on the weekend to receive calls, so I learned that if your machine is broken you have to know prior to 1:00 PM on Sat. I spent $360 on a broken machine. The next business day for Jackson Rents and Supply of Brooksville, FL, was Mon, and the owner (Ron Jackson) was rude, insulting and unhelpful. Ron Jackson was not interested in verifying my complaint. He was interested in saying I was incompetent, and out of the other side of his neck, he claimed that he provides good customer service. My advise to anyone thinking of this business is to try his competition in Hudson or Spring Hill first.
View full review
ID
#751412 Review #751412 is a subjective opinion of poster.
Location
Brooksville, Florida
Pros
  • Location
  • Selection of equipment
Cons
  • Will not help the layman
  • Broken equipment
  • Will not honor there contract
Reason of review
Damaged or defective
Loss
$360
Preferred solution
be credited a working machine rental

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article