New Reviewer

For the money the Peyton’s hideaway is horrible. The staff really don’t care what you think. This cabin needs shut down. Maintenance worked really needed and purchased couches with pull out bed new!

Things that dont work 1.toaster, 2. Outside fireplace - this was why I booked this place 3. Water leaks on the bedroom wall, the living room wall etc 4 light bulb in downstairs is hanging from wires 5 the vent in the bathroom sounds like a lawn mower blowing up 6....
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ID
#4095622 Review #4095622 is a subjective opinion of poster.
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Lack of response to safety issues

Jackson Mountain Homes - Lack of response to safety issues
Update by user Jul 19, 2022

They finally came and resolved most issues, but the dishwasher still does not work. So no more concerns about safety and it just remains to be seen if they will provide a reasonable refund/ compensation for not having a dishwasher and the inconvenience of yesterday.

Update by user Jul 18, 2022

I have asked that this safety issue be given priority. I was told we were simply have to wait.

Original review updated by user Jul 18, 2022
We have electrical issues in our cabin and they wont give it the priority such a safety concern needs. Im sure their are plenty of other places in the area that will provide better, and safer, service.

User's recommendation: Avoid.

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ID
#3772596 Review #3772596 is a subjective opinion of poster.
Location
Gatlinburg, Tennessee
Cons
  • Poor customer service
  • Electrical safety issues
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Not happy with our stay

My family of 4 stayed at the dreams and streams cabin July10-15 we were suppose to leave on the 16 but left a day early. Upon arriving Sunday night after 13 hours driving it was raining and we couldnt get up to our cabin the road was slippery and we actually fishtailed...
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ID
#3764682 Review #3764682 is a subjective opinion of poster.
Location
North Port, Florida