Jacks Surfboards
Jacks Surfboards Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jacks Surfboards has a 3.3 star rating based on 1 customer review and overall consumer sentiment is mostly neutral. Recent recommendation called the business Unprofessional. Reviewers value the Exchange, Refund and Cancellation Policy and the Website; many are not pleased with customer service. Price level is medium.
Key Takeaways for Future Customers
- Read Jacks Surfboards reviews before visiting to see reported service experiences.
- Check the exchange and refunds policy ahead of purchase.
- Expect medium price level when comparing surf shops.
Negative Feedback / Risk Areas
- Customer complaints about unprofessional in-store staff and horrible service.
- Poor customer service response and issues related to refunds or exchanges.
Positive Feedback
Reviewers highlight the Website and written exchange and refund policies as helpful.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jacks Surfboards has a 3.3 star rating based on 1 customer review and overall consumer sentiment is mostly neutral. Recent recommendation called the business Unprofessional. Reviewers value the Exchange, Refund and Cancellation Policy and the Website; many are not pleased with customer service. Price level is medium.
Key Takeaways for Future Customers
- Read Jacks Surfboards reviews before visiting to see reported service experiences.
- Check the exchange and refunds policy ahead of purchase.
- Expect medium price level when comparing surf shops.
Negative Feedback / Risk Areas
- Customer complaints about unprofessional in-store staff and horrible service.
- Poor customer service response and issues related to refunds or exchanges.
Positive Feedback
Reviewers highlight the Website and written exchange and refund policies as helpful.
Turn one complaint into a collective action
Complaint
- - At Dana Point, a store employee had a bleached buzz cut and a hoop earring.
- - The transaction ended in a staring match; service was horrible.
Some kid working at the Dana Point store with a bleached grown out buzz cut and one single hoop earing vibed me out from the start. My transaction basically ended in a staring match.
Horrible service.
Telling everyone I know not to shop here. This incident occurred at approximately 1pm 8/22/23
User's recommendation: Unprofessional
Companies Similar to Jacks Surfboards
surfstationstore
Cleanline Surf
Thalia Surf Shop
Ron Jon Surf Shop
“I recently ordered flip flops from your website. I rarely send follow up emails when I place orders...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.