Jacks Small Engines
Jacks Small Engines Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jacks Small Engines reviews show a 2.3 star rating from 1 review with consumers mostly dissatisfied. Pros noted older mower parts; cons include parts listed as in stock but back ordered or missing. Recent recommendation: Buy with Caution. Price level reported as medium and website and customer service are most valued.
Key Takeaways for Future Customers
- Expect potential delays and check stock confirmations before ordering.
- Contact customer service persistently for order issues; website is important for tracking.
Negative Feedback / Risk Areas
- Missing parts and back orders despite in-stock claims.
- Slow responses to emails and calls when resolving missing items.
- Complaints about refunds and order resolution in Jacks Small Engines customer complaints.
Positive Feedback
Customer service agents can be helpful when reached and the site offers older mower parts that may be hard to find elsewhere.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jacks Small Engines reviews show a 2.3 star rating from 1 review with consumers mostly dissatisfied. Pros noted older mower parts; cons include parts listed as in stock but back ordered or missing. Recent recommendation: Buy with Caution. Price level reported as medium and website and customer service are most valued.
Key Takeaways for Future Customers
- Expect potential delays and check stock confirmations before ordering.
- Contact customer service persistently for order issues; website is important for tracking.
Negative Feedback / Risk Areas
- Missing parts and back orders despite in-stock claims.
- Slow responses to emails and calls when resolving missing items.
- Complaints about refunds and order resolution in Jacks Small Engines customer complaints.
Positive Feedback
Customer service agents can be helpful when reached and the site offers older mower parts that may be hard to find elsewhere.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Missing Part from order
- - Parts shown in stock were back-ordered.
- - Weeks later the order arrived with missing items.
- - Calls and messages went unanswered about the missing V Belt.
Ordered several parts to repair mower, several parts went on back order even though stating they were in stock. After finely receiving my order weeks later, parts were missing from the order.
Called customer service several times before getting through. Customer service agent was helpful even checking with the Wearhouse to make Shure the missing part V Belt 4L Wrapped set was available. Received what was the missing part to find I had only gotten one V Belt of the two V Belts in the wrapped set that was missing. Have been trying to contact Customer service to get the last missing V Belt I had paid for.
Tried Calling, online contact from, emailed orders@ jacks still no response. At this point I would not trust buying from them again, be aware.
- Older mower parts
- Parts not available or back ordered even if stating in stock
Preferred solution: Deliver product or service ordered
User's recommendation: Buy with Caution
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