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Jackbox Games

Jackbox Games

www.jackboxgames.com
What is your customer experience with Jackbox Games?

Jackbox Games Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Jackbox Games has 1.9 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Said it can work by phone to tv.
    Cons: Cant connect phone.

  • Recent recommendations regarding this business are as follows: "Use of someone's name online with a negative identity should not be allowed. This could actually damage someone's professional character and means of livelihood. As a mother, it is outright offensive to be informed by my daughter that someone is identifying me as being insufficient at what I do to impact the lives of others. My heart & soul is given to my students; not all of my students love me even though I love them & care about who they will become in the future. No ones name should be used without consent. Consideration for others in person & online should be at the utmost importance for any company who host juvenile clients. Identifying someone in a negative way will not result in a positive way. Social media can be uplifting, but when used incorrectly with negative connotations may result in harm to that person identified in a negative way could manifest and cause damage or loss of loved ones. It doesn't just cause damage to one person; it could effect all of the people in that person's life!".

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Anonymous
map-marker Cornwall, Ontario

Multiple charges

Hi Jackbox Support,

I hope youre doing well! I was playing games with some friends and we were really excited to try Quiplash.

I attempted to purchase the game, but it wasnt loading properly, so I tried again thinking the transaction hadnt gone through.

Unfortunately, Ive now realized I was charged multiple times for what was supposed to be a single purchase. I only intended to buy the game once and would appreciate a refund for the extra charges.

Were big fans of your games and were just trying to get started with a fun nightbut I definitely dont want to pay for the same game more than once.

Please let me know what information you need from me to sort this out.

I only meant to buy the game once, and I think I got charged three times. The email attached is danyalleyn@***.com

Thanks for your help,

Dany Alleyn

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Anonymous
map-marker Virginia Beach, Virginia

The games, once ACTUALLY can get into them are fun. The whole setup process is a literal NIGHTMARE and is NOT user friendly.

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You need to improve your set up procedures and your affiliation with "Steam". This process is not user friendly whatsoever!

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Strphen B Ugw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Danville, Pennsylvania

Jack hasn’t worked.

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I bought Jackbox 3 and it keeps crashing. I want my money back. I have the party pack but it keeps crashing.

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Anonymous
map-marker Stillwater, Oklahoma

Not working

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I need a refund the game will not work. Ive tried safari and Ive tried the app. I want a refund for my party pack that I got.

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Andrea K Gby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Jackbox downloading Issues

Hello, I purchased Jackbox games Nov 2021, I am trying to download it to my Macbook and it says, "no longer available"?

What do I need to do?

Here is my order number:

Your Order ID is 115**** and your payment has now cleared. A receipt has been emailed to you separately.

Thank you -Andi

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John M Mrs

Cant figure out how to use

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Tried to make me purchase an app to o receive support, just wanted assistance getting app figured out

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Pros:
  • Said it can work by phone to tv
Cons:
  • Cant connect phone

Preferred solution: Just the product to work

Beth E Pgi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defamation of character

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My daughter sent me a picture of my name being displayed & it identified me as a bad teacher.

I do not appreciate my name being used nor do I especially want my daughter to be exposed to her mother being referenced as a bad teacher.

I have been teaching for over twenty three years. Currently, I am a single mother teaching 6th grade science full time & adult education part time. My most important job is being a mother for both of my teenage daughters.

The statement is very hurtful to them & it angers me to know that my name is being used without my permission.

Thank you for your attention & assistance to this infringement issue.

I will also contact costumer service during working hours to address my complaint & hopefully this issue will be resolved without further action from my teacher's union legal representative.

With best & sincere regards,

Beth Eavey

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Preferred solution: My name or any other identifiers that refer to me in a negative way should be immediately removed. It should not be an option for any of the games made available for your customers. Defamation of character is something I do not take lightly.

User's recommendation: Use of someone's name online with a negative identity should not be allowed. This could actually damage someone's professional character and means of livelihood. As a mother, it is outright offensive to be informed by my daughter that someone is identifying me as being insufficient at what I do to impact the lives of others. My heart & soul is given to my students; not all of my students love me even though I love them & care about who they will become in the future. No ones name should be used without consent. Consideration for others in person & online should be at the utmost importance for any company who host juvenile clients. Identifying someone in a negative way will not result in a positive way. Social media can be uplifting, but when used incorrectly with negative connotations may result in harm to that person identified in a negative way could manifest and cause damage or loss of loved ones. It doesn't just cause damage to one person; it could effect all of the people in that person's life!

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