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Jack Stack Barbecue

Jack Stack Barbecue

www.jackstackbbq.com
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3.8 out of 5
Based on 1 review from registered users.
3.8
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1 rated review | Is this your business?
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Jack Stack Barbecue Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Jack Stack Barbecue has a 3.8 star rating from 1 customer review; consumer sentiment is mostly neutral and recent recommendations read "Nope."

Positive Feedback

The single review notes repeat patronage, indicating some customers return despite issues and the overall rating may appear acceptable in Jack Stack Barbecue reviews.

Negative Feedback / Risk Areas

  • Reports of poor staff hygiene and glove practices.
  • Alleged rude employee behavior and dismissive treatment when requesting a receipt.
  • Concerns lead to explicit customer complaints about service quality.

Key Takeaways for Future Customers

  • Check recent Jack Stack Barbecue reviews for updates on customer service before visiting.
  • If you value clear receipts or membership perks, confirm policies in advance as customer service is a noted issue.
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Resolved
Feleacia J

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 Verified Reviewer | map-marker Kansas City, Missouri

Resolved: Complaint

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2.4
AI Highlights
  • - Jay didn't wear gloves or change them while taking orders.
  • - Cynthia rolled her eyes when I asked for my receipt.
Contains 1 confidential file for company representatives
Updated by user Oct 28, 2023

Company fixed the issue and I have been provided with apology.

Original review Oct 13, 2023
When i was ordering my food a young man name Jay was not friendly nor did he practice any cleanliness on wearing gloves he didnt change his gloves while taking orders and taking ppls food outside to come back in to work around food & then the lady cynthia had a attitude when i asked for my receipt and she walked off rolled her eyes and acting as if she was kicking her feet back @ me now mind you i come to this location all the time iv done even tipped her so many times which it bothered me to see this type of behavior very very disappointed in the way they treated me I spend good money & word of mouth i can definitely tell people how bad the service was people will travel to other locations for good customer service and if you guys have cameras please look at them and see cynthia kick her feet & jay going back in fourth nerver changing out his gloves

Preferred solution: Full refund

User's recommendation: Nope

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1 comment
Anonymous

You need to return the food for a full refund.

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