map-marker Newark, New Jersey

Wrecked my engine

On sept 9 2013 was driving my 2005 jetta Tdi heard a loud knocking noise pulled car over to a dealer in Virginia Priorty VW and was told my engine would not turn over told them just had a timing belt change at Jack Metzer 11 months ago called service manager at Jack Metzer he told me my car was guaranteed for 12 Months 12,000 miles I was over by 100 plus miles.They wanted me to pay for repair Mechanic in Virgina said timing belt was not put on right engine was destroyed no return phone call from jack Metzer dealership always had my car serviced there.Thanks Jack Metzer for destroying my car
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Mark A Ivv
map-marker State College, Pennsylvania

Excellent VW Dealership

Jack Metzer VW in Danville, PA is an excellent dealership. I have done business with them for over twenty years and think whomever calls themselves anonymous from Rochester is a competitor of Jack Metzer VW trying to damage the reputation of the dealership. I can tell you from knowing both Jack and Bob Metzer that these people are very respectful of everyone who walks into their dealership, even salespeople. So I seriously doubt they talked to a customer the way it was described in the review from Anonymous in Rochester. Jack Metzer started as only a Ford Dealer. Based on his excellent record with Ford, VW gave him the franchise. Most recently Jack Metzer also won the Volvo Franchise from a Williamsport dealer. I know other dealers competed for the Volvo Franchise. But Volvo chose Jack Metzer. I think that says something.
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map-marker Rochester, New York

VW dealer is scary, be careful

Went to Jack Metzer VW in Danville Pennsylvania to purchase a new VW, They use a bait and switch and stories how VW only gives them a few incentives, then the owner Bobby Metzer began the most vulgar, and verbally abusive language I have ever heard, When I tried to leave he followed me outside with threats. Please be careful at this dealership I hope this is not how VW trains their dealers. I would be forced to give up a dream car and go to another manufacturer. Does this dealers dis-honestty and sewaring really reflect VW of America.
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I purchased my Ford F150 from Jack Metzer Auto Group. They are the best dealership.

They are polite and professional.

I'm a customer for life. Mr Bob Metzer and the entire Jack Metzer staff are great people, not the monsters you claim.


I was just shopping for a new vehicles and came across this review about Jack Metzer VW in Danville. I have bought cars twice from this dealership and thought they were very nice and very honest. After seeing the comments above, I had to say that was nothing like my experience and I would buy from them again if they have what I want at the right price.


I've done business with Bob and Jack Metzer for over 20 years and I do not believe Anonymous in Rochester. I can tell you they are one of the most reputable and professional dealerships I know, and I know a lot of car dealers.

It is more likely Anonymous in Rochester is really a competing dealership trying to damage the Metzers.

After all, who shops in person for a vehicle in Danville PA when they live in Rochester?

Plus, only Bobs friends and family call him Bobby. Clearly, Anonymous in Rochester is not a friend.


I work at a VW dealer in northwestern PA. This behavior does not reflect VW as a whole, and I hope that you do not give up on your dream car!

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