Wrecked my engine
On sept 9 2013 was driving my 2005 jetta Tdi heard a loud knocking noise pulled car over to a dealer in Virginia Priorty VW and was told my engine would not turn over told them just had a timing belt change at Jack Metzer 11 months ago called service manager at Jack Metzer he told me my car was guaranteed for 12 Months 12,000 miles I was over by 100 plus miles.They wanted me to pay for repair Mechanic in Virgina said timing belt was not put on right engine was destroyed no return phone call from jack Metzer dealership always had my car serviced there.Thanks Jack Metzer for destroying my car
Newark, New Jersey
Excellent VW Dealership
Jack Metzer VW in Danville, PA is an excellent dealership. I have done business with them for over twenty years and think whomever calls themselves anonymous from Rochester is a competitor of Jack Metzer VW trying to damage the reputation of the dealership. I can tell you from knowing both Jack and Bob Metzer that these people are very respectful of everyone who walks into their dealership, even salespeople. So I seriously doubt they talked to a customer the way it was described in the review from Anonymous in Rochester. Jack Metzer started as only a Ford Dealer. Based on his excellent record with Ford, VW gave him the franchise. Most recently Jack Metzer also won the Volvo Franchise from a Williamsport dealer. I know other dealers competed for the Volvo Franchise. But Volvo chose Jack Metzer. I think that says something.
State College, Pennsylvania
VW dealer is scary, be careful
Went to Jack Metzer VW in Danville Pennsylvania to purchase a new VW, They use a bait and switch and stories how VW only gives them a few incentives, then the owner Bobby Metzer began the most vulgar, and verbally abusive language I have ever heard, When I tried to leave he followed me outside with threats. Please be careful at this dealership I hope this is not how VW trains their dealers. I would be forced to give up a dream car and go to another manufacturer. Does this dealers dis-honestty and sewaring really reflect VW of America.
Rochester, New York
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