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Jack Daniels

Jack Daniels

www.jackdaniels.com
What is your customer experience with Jack Daniels?

Jack Daniels Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating based on 5 Jack Daniels reviews. Consumers are mostly dissatisfied; rating distribution shows 100% unfavorable. Recurring issues include spoiled or tainted products, requests for a refund, poor customer service response, and complaints about price and discounts.

Key Takeaways for Future Customers

  • Expect caution when purchasing food or bottles; several reports of tainted items.
  • Prepare to ask for a refund; many reviewers requested reimbursement.
  • Membership requests and customer service inquiries may be unresolved.

Negative Feedback / Risk Areas

  • Multiple customer complaints about spoiled pulled pork and bad bottles causing illness.
  • Poor customer service and partial or delayed refunds.
  • Perceived price increases and product changes prompted loss of repeat buyers.

Positive Feedback

Some customers recalled good experiences on initial purchases before later issues arose.

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Media from reviews

Jack Daniels - You failed your loyal customer base by dropping your green labeled Rye...
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Michael B Aqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jeffersonville, Indiana

Bad food

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Bad pulled pork, two 24 oz trays tainted, and sled made me sick to my stomach and gave me severe diarrhea.

Loss:
$32
Pros:
  • Was good first two times i bought it
Cons:
  • Was tainted spoiled this time

Preferred solution: Full refund

View full review
Sally H Itq
map-marker Nashville, Tennessee

Invite my nephew to become a squire

This is my second call to request a membership invite for my nephew to become a squire. He's celebrating his 21st birthday on May 3.

Preferred solution: An invitation to my nephew for his 21st birthday to become a squire

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Michael B Rxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad food no customer service resolution was achievable ?

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I purchased two trays of tainted barbeque jack Daniels brand pulled pork trays two of the 24 ounce trays were spoiled .

Pros:
  • Was good the first two times i bought them
Cons:
  • Was tainted and and spoiled gave me diarrhea

Preferred solution: Full refund

User's recommendation: They don’t resolve or satisfy the customer when there is any issues

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Ronald W Itz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Bought bad bottles of liquor

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AI Highlights
  • - Bought a bad Jack Honey; store would refund if not good.
  • - Partial refund given because one bottle was opened; I won't do business with them again.
Updated by user Mar 17, 2026

Have already expressed this

Original review Mar 13, 2026

Bought bad Jack Honey, got an answer from Birmingham Liquor that they would reimburse if it was no good! It wasn't, and they gave a partial refund.

I will not do business with them again!

They said they couldn't refund all because one bottle was opened! How do you know what it tastes like if you don't open it?

Loss:
$174
Pros:
  • It was good when it was write
Cons:
  • Attitude of distributor towards customer

Preferred solution: Full refund

User's recommendation: Don’t buy !

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Lenny R Aaf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You failed your loyal customer base by dropping your green labeled Rye whiskey replacing it with a bonded less volume and more expensive product. Shame on you for this greedy ripoff! Now WT Rye

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AI Highlights
  • - Bonded Rye 700 ml is selling poorly.
  • - I like Wild Turkey 101 Rye and will recommend it.
  • - No more 375 ml JD Rye; goodbye Jack Daniels after 40 years.
Jack Daniels - You failed your loyal customer base by dropping your green labeled Rye...

My guy at Stew Leonards Wine tells me your 700 ml bonded Rye is selling very poorly. He introduced me to Wild Turkey 101 Rye which I like and recommending to my country club and golfing buddies.

Good stuff!

No more freaking 375 ml bottles of green label JD Rye cluttering my cabinet.

Goodbye Jack Daniels. Im pissed and finished with you after 40 years of buying about 15 cases a year.

User's recommendation: Any affordable rye other than Jack Daniels. Wild Turkey is a very good choice. Sharing this on social media, Reddit, Meta and X referencing Brown Foreman and its greed.

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Robert P Fts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rebate Ripoff

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AI Highlights
  • - Purchased a 1.75 l bottle of Jack Daniels at Stew Leonard's Yonkers NY with a $9 rebate.
  • - Rebate approved by email but only via Paypal or Venmo.

Purchased a 1.75 l bottle of Jack Daniels at Stew Leonard's liquor store in Yonkers NY. They offered a $9.00 rebate with purchase.

Did everything per instructions and received email that the rebate was approved. BUT, I had to receive it via either Paypal or Venmo. I don't use either. (Almost lost $3k years ago thru Paypal.

Not going back.) Asked them to send a check or gift card. Never heard back.

Original rebate coupon did not specify that a wired account was necessary. Shoulda splurged and bought Markers Mark.

Preferred solution: promised rebate of $9.00

User's recommendation: Know the details

View full review

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