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Jack Black

Jack Black

www.getjackblack.com
What is your customer experience with Jack Black?

Jack Black Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Jack Black has 3.7 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Do not buy directly from this company", "If you are in the U.K. buying directly from the Jack Black website is a bad idea, almost no customer service help and no contact telephone number", "Definitely would recommend.".

  • Review authors value the most Location and Website. The price level of this organization is low according to consumer reviews.

View full overview ›
Anonymous
map-marker Southampton, Southampton

Gerardpereira2002@***.co.uk

Jack Blacks customer service is non existent. I havent heard a word from them.

I am on the point of reporting them to trading standards officers. It is a small amount £20. But that is not the point.

No response to a pissied consumer complaint either. Seems they took notice when f it

Regards

Gerard Pereira

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User's recommendation: Do not buy directly from this company

Anonymous
map-marker Southampton, Southampton

Gerardpereira2002@***.co.uk

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I ordered shower gel from you U.K. supplier.

The package has gone missing order number 302****. Been trying to contact customer services for two weeks.

No response. I find this level of customer service unacceptable

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User's recommendation: If you are in the U.K. buying directly from the Jack Black website is a bad idea, almost no customer service help and no contact telephone number

1 comment
Guest

I’m experiencing similar problems. Any update on your order?

James M Xnp

Excgange

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Needed to exchange item ordered. Item exchanged with no problem.

Very easy to exchange. Very satisfied.

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Preferred solution: Deliver product or service ordered

User's recommendation: Definitely would recommend.

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