Jack Black
Jack Black Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jack Black has a 5.0 star rating from 1 review; consumers are mostly satisfied but UK buyers warn against buying directly due to poor customer service and contact options.
Key Takeaways for Future Customers
- Check Jack Black reviews before purchasing, especially if ordering to the U.K.
- Expect low price level and diverse product selection on the website.
- Consider using a retailer instead of buying direct to avoid contact issues.
Negative Feedback / Risk Areas
- Recurring customer complaints about nonexistent customer service and no phone contact.
- Missing package and slow or no response to complaints; potential billing or refund delays.
Positive Feedback
Some customers report easy exchanges and satisfaction with product and website.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jack Black has a 5.0 star rating from 1 review; consumers are mostly satisfied but UK buyers warn against buying directly due to poor customer service and contact options.
Key Takeaways for Future Customers
- Check Jack Black reviews before purchasing, especially if ordering to the U.K.
- Expect low price level and diverse product selection on the website.
- Consider using a retailer instead of buying direct to avoid contact issues.
Negative Feedback / Risk Areas
- Recurring customer complaints about nonexistent customer service and no phone contact.
- Missing package and slow or no response to complaints; potential billing or refund delays.
Positive Feedback
Some customers report easy exchanges and satisfaction with product and website.
Southampton, Southampton
Gerardpereira2002@***.co.uk
- - Customer service is non-existent; no contact.
- - Small £20 amount, but issue persists.
- - No reply to consumer complaint.
Jack Blacks customer service is non existent. I havent heard a word from them.
I am on the point of reporting them to trading standards officers. It is a small amount £20. But that is not the point.
No response to a pissied consumer complaint either. Seems they took notice when f it
Regards
Gerard Pereira
User's recommendation: Do not buy directly from this company
Southampton, Southampton
Gerardpereira2002@***.co.uk
- - Missing shower gel for order 302**** from U.K. supplier.
- - Customer service has not responded for two weeks.
- - Unacceptable level of customer service.
I ordered shower gel from you U.K. supplier.
The package has gone missing order number 302****. Been trying to contact customer services for two weeks.
No response. I find this level of customer service unacceptable
User's recommendation: If you are in the U.K. buying directly from the Jack Black website is a bad idea, almost no customer service help and no contact telephone number
Excgange
Needed to exchange item ordered. Item exchanged with no problem.
Very easy to exchange. Very satisfied.
Preferred solution: Deliver product or service ordered
User's recommendation: Definitely would recommend.
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I’m experiencing similar problems. Any update on your order?