Jacada Travel

This travel company arranged my 10 day trip to Patagonia. They screwed up my itinerary and I had to pay an extra $700 USD. They also switched me to a hotel that was $1,000 USD cheaper an didn't refund me. When I returned home, they don't respond to my emails or return my calls. They lied and said the hotel required 2 nights and kept the money. I contacted the hotel and they said that wasn't true. This company in unethical. Stay away for this English tour company! They also don't pay attention to details and have a large turn over in travel specialist. This also accounts for their mistakes
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ID
#1010698 Review #1010698 is a subjective opinion of poster.
Location
London, England
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Price reduction

Travel Agencies Expert Talks

Travel Tips: Airbnb VS Traditional Renting

Oct 30, 2020

Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? Mary Branum, a vacation rentals expert, shares her tips on how to look for places to stay, what are the best vacation rentals websites, how to avoid scams during bookings, and what to do if you face some issues.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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