J Life International
J Life International Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
J Life International has a 1.6 star rating from 1 review and overall customer sentiment is negative, with consumers mostly dissatisfied.
Positive Feedback
Marketing and product variety are noted strengths, and price level is described as medium by reviewers.
Negative Feedback / Risk Areas
- Strong odor and quality issues led to illness and discomfort, a common J Life International review concern.
- Poor customer service and difficulty obtaining refunds or returns amplify customer complaints.
- High return shipping costs and cumbersome products create refund and return risks.
Key Takeaways for Future Customers
- Read J Life International reviews for recurring complaints before buying.
- Check return, refunds, and shipping policies and confirm customer service responsiveness.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
J Life International has a 1.6 star rating from 1 review and overall customer sentiment is negative, with consumers mostly dissatisfied.
Positive Feedback
Marketing and product variety are noted strengths, and price level is described as medium by reviewers.
Negative Feedback / Risk Areas
- Strong odor and quality issues led to illness and discomfort, a common J Life International review concern.
- Poor customer service and difficulty obtaining refunds or returns amplify customer complaints.
- High return shipping costs and cumbersome products create refund and return risks.
Key Takeaways for Future Customers
- Read J Life International reviews for recurring complaints before buying.
- Check return, refunds, and shipping policies and confirm customer service responsiveness.
Turn one complaint into a collective action
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Verified Reviewer
Taken for $200 for a product that made me ill
- - The shikibuton has a strong odor.
- - It is lumpy and causes hip pain.
- - Headaches, asthma, and itching were reported.
- - Returning is costly.
The shikibuton had a strong odor that would not go away. It was lumpy and my hip hurt from the few times I slept on it.
I ended up with headaches, an asthma flare, and my skin itching from whatever they use in their mattress that produces the odor. The product is so cumbersome and heavy that shipping it back is an impossibility. If you don't throw your back out trying to repackage it, you will have sticker shock from the cost of shipping it. The company knows this, and figures once you buy it, you are stuck with it.
I was able to return the cover, which was made like a pillocase with no side gusset to accomodate the width of the shikibuton, and was impossible to get on the shikibuton it nearly tore when I tried. I was able to return it, but not the shkibuton.
As an FYI, the company was placed under an administrative dissolution in NH when it was operating there, which usually happens when a company fails to meet reporting requirements to the state, or doesn't file its taxes. It would be interesting to find out why, and it doesn't give me much confidence in the management of their company, which my personal experience only compounds.
- Are good at marketing
- Smelly product and poor customer service
Preferred solution: Full refund
User's recommendation: Avoid this company. Fuli's product is in the same price range, it doesn't smell, and their customer service is excellent.
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