J And D Automotive - Review in Service Centers and Repairs category

J & D Automotive in Clermont, Florida: This owner was bossy, arrogant, and disrespectful to a visitor today. Her behavior was uncalled for and unprofessional. When presented with concerns, she appeared full of smug half-baked answers and excuses, and a silly bullying attitude, demonstrating a low level of responsibility when confronted. Her abrupt impatience and surly manner initially was unprofessional, as well. She apparently cares far more about her own time than anyone else's, although we did notice she can put on a good front for someone's money; not the preferred attitude of a small business owner. Basic good manners can usually be found with good small business owners, but not this time. An owner who'd rather disrespect a visitor than show common decency will generally find that tendency to hurt his or her own success. There's at least one good reason this business stays small: poor manners from the leader. We will not be back.
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ID
#626777 Review #626777 is a subjective opinion of poster.
Location
Orange Park, Florida
Reason of review
Poor customer service

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