Skip to content
J And A Fencing And Gates

J And A Fencing And Gates Reviews

What is your customer experience with J And A Fencing And Gates?

J And A Fencing And Gates Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

J And A Fencing And Gates has a 1.0 star rating from 3 reviews; consumers are mostly dissatisfied, citing taken deposits, poor workmanship, high price level, and frequent requests for a refund.

Positive Feedback

No consistent positive mentions; a few jobs started but customer service and discounts received negative comments.

Negative Feedback / Risk Areas

  • Repeated reports of taken deposits and never completing work, central to many J And A Fencing And Gates reviews.
  • Poor communication and unreliable scheduling with alleged refusal to refund deposits.
  • Substandard workmanship and billing disputes leading to VCAT and court actions, fueling customer complaints.

Key Takeaways for Future Customers

  • Do not pay large deposits up front and document payment records and agreements.
  • Expect to escalate unresolved issues; customer service and refunds are common problems.
  • Consider other fencing providers and read J And A Fencing And Gates customer complaints before hiring.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
job money reviews excuses pathetic quote scammer rest advantage supplies
Filter review
Sort by
Bolivar Iqk

Took deposit, never did work

Paid Austin to start a fence. He never turned up.

Took him to VCAT, he never paid. Now taking it to magistrates court.

What a bunch of losers that can't get their *** together.

User's recommendation: Never use any Bongart

View full review
Vai I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Austin Bongart - Scammer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Pushed for 50% upfront to secure supplies and a concrete date.
  • - Only about 10% of the work was done.
  • - Took $6000; only $1100 refunded; rest unpaid.

Got a quote in April and he pushed for us to pay over 50% of our quote to get supplies and secure a job date for concrete. Only did 10% of the work.

Excuses after excuses. Took off with over $6000 of our money.

Only paid $1100 back to date, still waiting for the rest. Just keeps giving excuses.

I cant believe after so many bad reviews and people being taken advantage of, that he is not arrested and in Jail.

So pathetic...

Loss:
$5350
Cons:
  • 100

Preferred solution: Full refund

User's recommendation: Steer Clear do NOT TRUST Austin Bongart

View full review
Anonymous
map-marker Melbourne, Victoria

Terrible operater.

AI Highlights
  • - The contractor was shifty and ripped them off.
  • - They paid another company 8,000 to finish the job and fix the mess.

Without a doubt the shiftiest *** I've ever dealt with. Do NOT use him.

Ripped us off...excuse after excuse....even rocked up one day with a fake cast on his arm. Absolute *** Cant believe I offered him a beer.

Ended up paying a good company another 8 grand to finish the job and fix his mess. Jason Bongart can get ***

User's recommendation: Negative 6 million.

View full review
1 comment
Guest

well known scammer around Ballan and surrounds

Lidia Icw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Jason Bongart continues to defy the odds to repay

AI Highlights
  • - Jason took money in January and didn't build the fence.
  • - VCAT ordered repayment; he attended and promised payments, but little has been paid.
Updated by user May 10, 2015

Jason has paid me back after 16 months and it was under duress as I phoned him twice on all his three phones. However he still has not paid others back.

I know that he owes money for false promises to 6 other people within my immediate circle. karljan@***.com.au signing off.

Original review Mar 26, 2015
From previous situation, Jason has taken our money without building the fence in January 2014. The long winded law and toothless tiger it is lets these people get away with too much and he exploited it.
So far we had approached consumer affairs, then to VCAT who made the order for Jason to pay back the money (May2014) Jason did not attend.

Then to the Magistrate court to make an order for Jason to attend the court and submit his financial statement. I served it and even had to include $10 so that he has money to go to the court. He did not attend. So then I received the letter asking if I would like to issue a warrant, well isn't it obvious.

Another 6 weeks later and he attended the court giving the police a financial statement. He promised in that to pay $250 and then $50 every week. So far I have received $150 and nothing the following week.

The police woman said get legal representation but the amount he owes isn't enough to warrant a solicitor. What can I do, he does not reply to any phone call.
Loss:
$1200
Cons:
  • He took our money
Reason of review:
No result

Preferred solution: Full refund

View full review
5 comments
Guest

Jayson has passed down his experience to his son Austin who is no better. Stay well away

Leshia Vxz
reply icon Replying to comment of Guest-2284097

I have had the same experience with Austin Bongart the son. The apple didn't fall far from the tree.

He also does fencing but also does concreting. The concreting job he did for me was beyond *** and all had to be ripped up. Been to VCAT, he didn't show, and makes promises to pay and never does. He will ask for payment arrangements, makes an agreement to stick to it and still doesn't.

He will f***k you around to no end in the hope you will give up, stringing you along with every excuse under the sun. Know of many others who are also owed money. Mooroobool news (local paper) have also ran a story on a customer who paid money and the work was not completed.

I will be asking Mooroobool news to run another story. One of the constables at Bacchus Marsh police has taken several reports about people being ripped off, so they are aware.

Guest
reply icon Replying to comment of Guest-2284097

very very true

Guest
reply icon Replying to comment of Guest-2284097

yep, both are well known for it. His brother Harley (BOE Constructions) had his work trailer and tools stolen. My guess is that it is payback for the shonky *** they do around town.

Joshia Tlb
reply icon Replying to comment of Guest-2369597

Myself and my wife are now in the same boat he done our neighbours back fence anoint to our new home I said oh well while your there do the rest of ours and our drive way and a bit more now I’m 3 weeks from moving in no fence no driveway no other works done and I can’t afford another $17k to another person as we are at the end of our build. I don’t now what to do already put into VCAT but that doesn’t help me get fences and driveways

View more comments (4)
Anonymous
map-marker Camberwell, Victoria County

Deposit paid, did not do the work

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - $850 deposit paid 24 Mar 2014; work not done.
  • - Only $300 refunded; $550 remains unpaid.
  • - Do not use this company.

I engaged Jayson Bongart from J & A Fencing to construct my front fence. He is from Ballan but advertises in my local newspaper in Newport.

A quote was provided on 6 March 2014 of which we accepted.

Jayson wanted half of the money up front as a deposit so he could order the material, so I paid him $850 cash on 24 March 2014.

He never turned up to do the work and after chasing him up for weeks on end I told him that I wanted my deposit back because he had taken so long and I had now engaged someone else to do the work.

Jason kept saying he would drop off the deposit refund but this never eventuated. After calling him numerous times he eventually paid $300. He gave excuse after excuse and said he'd pay $50 per week etc etc which has never been paid back.

I'm out of pocket $550 in total. I've given up.

DO NOT USE THIS COMPANY

I have his home address and have threatened to pay him a visit to try and re-coup my money but he STILL hasn't paid!

Loss:
$550
Cons:
  • Did not show up
  • Deposit refund not paid
  • He took our money
Reason of review:
Did not do the work

Preferred solution: Full refund

View full review
4 comments
Guest

Jayson and his sons now live at 4 Bank St, Ballan

Guest

Tell the Ballan Football Club.

Tenesia Sxy
reply icon Replying to comment of Guest-1830753

I’ve also been scammed by his son Austin. $2,000. Police will be informed about what is going on here in our town.

Guest
reply icon Replying to comment of Guest-1830753

they could not care less, they are "mates" with him yet backstab him at every opportunity. he is the town's dirty little secret

View more comments (3)
Lidia Icw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still waiting on Jason Bongart to pay us back after 12 months.

AI Highlights
  • - He justifies not doing the job due to his problems.
  • - He claimed he had work and money and would call when paid.
  • - A court date is set for Jan 15 for repayment.
Updated by user Jan 21, 2015

Jason Bongart did not attend the Magistrate court at Bacchus Marsh on the 15 Jan. Arrest warrant has now been issued to attend court. Its been 12 months since we paid him, where will it get to and when will it finish?

Original review Dec 22, 2014

He tries to justify his reason for not doing the job through his problems. 2 weeks ago he told me that he had work and waiting for his money and when he gets the money he will call me.

Don't believe him he does not call you so it's off to the Magistrate court on the 15th Jan 15 to see his financial situation to repay. He also mentioned that he does not want to pay it off at $20 per week, but what else can he do?

He stole our money and does not want to give it back. I am in no illusion that he will be doing the fence.

Loss:
$1300
Cons:
  • Should be in goal
Reason of review:
did not do the work

Preferred solution: Full refund

View full review
1 comment
Guest

Well, going by the reviews I won't be able to contact Jason re a fence he installed in 2007, which is now falling down. Why isn't he in prison?

Lidia Icw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Taken our $1100 to order the fence but no fence

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Paid Jason $1100 in January 2014 for fence material; he never delivered.
  • - VCAT ordered payment; he ignores it; sheriff may seize possessions.

Paid Jason $1100 to order the material for our fence in January 2014, but after at least 20 excuses did not deliver. We still ring him but he never commits to any repayments.

I have taken him to VCAT who made an order for him to pay but he ignores it. I am at the Magistrate court now but I wonder what impact this will have. All I can do is to get the sheriff to take his possessions to the value but it's a long way off. Do not give him money even if he says he has to order the material.

(It's Jason Bongart from 4 Bank st. Ballan.) There are honest people who will do the fence for you without a deposit.

Loss:
$1200
Cons:
  • He cheated us and others
Reason of review:
took our money
View full review
Yulanda Wpi

Avoid at all costs

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Poor workmanship; fence is uneven and unstable.
  • - Substandard, warped materials; posts unsecured and gate catch failed; do not hire Jason Bongart.

Abysmal workmanship, made an uneven, wobbly fence which will have to be ripped up as it is unstable, and then tried to blame the owner for leaning on it!

Materials used were all substandard/warped - looked like reject timber. The fence posts were not at all secure in the ground, the fence leaned at many different angles, there was sawdust throughout the paint, many palings were split, there was a 10cm difference between the placement of one gatepost and the other, the catch on the gate did not close. I could go on.

Do not EVER hire Jason Bongart, he is dishonest and couldn't build a fence to save his life.

Loss:
$500
Cons:
  • Utterly hopeless and dishones
Reason of review:
Damaged or defective

Preferred solution: Price reduction

View full review
Lidia Icw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never started the fence just took the money

AI Highlights
  • - Paid Jason $1100 on 29/1/14 for fencing; he did not show as promised.
  • - Complaint filed; VCAT hearing 2:15pm on 26/9/14, 55 King St, Melbourne.
J And A Fencing And Gates - Never started the fence just took the money
J And A Fencing And Gates - Never started the fence just took the money - Image 2
Updated by user Dec 04, 2014

Still not resolved - nearly a year. I have spoken to Jason and he makes all the right noises saying to pay it back and he will call me, ha ha.

It is now in the Bacchus March Magistrate's court hands and Jason has to go there on the 15Jan15.

He does not want to pay weekly some $$ but I think that is the only option, now. Meanwhile our fence is falling over.

Original review Sep 24, 2014

We received the quotes for fencing 11/12/13. We paid Jason $1100 on the 29/1/14.

He said he needs 2 weeks for the materials and we organised that someone would be home on 3 occasions but he never showed. I sent him a letter of complaint. I asked consumer affairs to step in, to no avail. We are going to VCAT 55 King street Melbourne for a hearing at 2.15pm Friday 26/9/14.

He is such a liar, with his many excuses and contradictions.

He still advertised his business and he was seen doing a job at another place. I cannot warn people strongly enough to steer away from this person.

I also cannot understand why police are not prepared to act on a person who takes money under false pretences.

karljan@***.com.au

Loss:
$1232
Reason of review:
Problem with delivery
View full review
1 comment
Guest

Well VCAT was supportive giving us the order for Jayson to pay with court costs. But he will ignore that now and I am now waiting for VCAT to send me an original copy of the order so that I can take it to the Magistrate court.

Hoping that he will come to his senses and give us back the money.

He lives at 4 Bank st. Ballan and his phone number is 043781****.

Anonymous
map-marker Carlton North, Victoria

Ripped off customer

AI Highlights
  • - Paid $1000 deposit in Dec 2012 for a fence; no fence delivered; the issue went to consumer affairs, VCAT, magistrates court, and may go to sheriff.

I paid J&A fencing and Gates $1000 deposit in December 2012 for a new fence, after many contacts since placement of order from me and false promises from Jason I still have no fence. I waited 12 months and I then went and lodged a complaint to consumer affairs who sent me to vcat instead, after the hearing I was sent to magistrates court, the next step is the sheriff for recovery of money.

All this extra work has cost me more dollars in pursuing this matter.

I feel I have lost my money I am so angry. Does anyone have any further suggestions ?

Cons:
  • Disgusting tradesman
Reason of review:
Poor customer service
View full review
1 comment
Lidia Icw

He has cheated many people out of money. I know of 6 people.

I have done the same ; consumer affairs, VCAT, Magistrate court which had cost me all about $230 and he did not bother showing to face it. However when he did not show at the Magistrate court to give his financial statement, I agreed that the police would serve a warrant and from then on he promised to the court that he would pay me back. Next week's payment of $110 will finalise the $610 he owes me. But I have rung him every week to confirm how and when he will pay.

The pitfall is where do you go if he decides not to pay.

The sheriff is powerless to confiscate things of value if they are not entirely owned; e.g. car on hire purchase.

Good luck

Anonymous

Total disappointment - do not deal with this guy

AI Highlights
  • - Contracted Jason from J & A Fencing to replace a fence, promised ~3 weeks.
  • - As of September the job is 3/4 done and he's uncontactable.

Contracted Jason from J & A Fencing to pull down and replace a fence back in May 2014. Promised it could be done in about 3 weeks.

Its now September and the fence is only 3/4 finished and Jason nowhere to be found. It started off with excuses about a broken down car, feeling ill, etc. now he doesn't return calls and have even stopped answering the home phone.

Clearly this guy is a shonk with no morals whatsoever - the type that belongs on A Current Affair. Pissed at myself for not checking up on him before getting him to do the job - had I seen these reviews on how much of a crook he is, I would have run a mile the other way.

Loss:
$3400
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

View full review
Anonymous

Review about Bad Customer Service

The worst person I have every had to deal with. Avoids calls has taken deposit up front and won't return calls or text.

Full

of excuses...

Enough is enough!!! Stay away from these crooks.

View full review
Kodah Svr

What fencing???

AI Highlights
  • - Promised 4 days; only ~5 hours worked.
  • - Upfront payment was requested and paid.
  • - The neighbor started the work out of frustration.
  • - Do not use this company.

We were told we would get our fence done within 4 days. He has done around 5 hours of work on this, with not much to show for it.

He asked to be paid up front and has been by all of us. The neighbor has started doing the work himself as he is so irate the work has not been completed. Not good when you are paying someone for a service! Don't understand how someone can own a business and treat people like this- how can he justify taking advantage of people?

Do not use this company!

Where do we go now? Contact me on diesel_joe@***.com if you have any ideas.

Loss:
$3000
View full review
Anonymous
map-marker Sunshine, Louisiana

Failed to do work as paid

AI Highlights
  • - Paid 50% deposit but never turned up.
  • - On two visits he arrived late and did not return, leaving neighbours' fences damaged and a refund requested.

Absolute disgrace. Paid 50% deposit then never turns up, always full of excuses.

When on the 2 occasions he did turn up he said he was going to be there at 9am, at 10am I rang him to find out were he is. First time he arrived at 10:30 does 2 hours work "pulls one small fence down then goes home" I call him to find out what's going on tomorrow he says he will be working to completion and will be there at 9am turns up at 1pm pulls another small fence down and goes home.

Next day he doesn't turn up at all, I now have two neighbours fences down.

I will not be held to ransom by this low life. After many let downs I sacked him and asked for my money back.

Not a legit business at all Do NOT use J&A Fencing!!!!!

Loss:
$1700
View full review
Anonymous
map-marker Melbourne, Victoria

Poor workmanship badly constructed fence! J & A FENCING & GATES

AI Highlights
  • - Took two weeks to finish a simple fence.
  • - Beams placed too low, below standard, and Jason failed to communicate.
  • - Payment was demanded upfront.

Review for J & A FENCING & GATES – Ballan, Victoria

Stay away from these cowboys. It took them two weeks to finish a simple fence. Job should have been done in two days. They over promise and under deliver. Not only was their work well below standard, they couldn't even get the fence construction right. The supporting beams were placed too low. Thats what happens when you send a unsupervised 'bored' teenager to finish the job. When the job was delayed Jason (owner) didn't ring to communicate or update us. He disappeared for days on end. Just don't know how this mob are still in business! He even demanded to be paid before the job was done so we had no recourse for poor workmanship. Trust me - I regret using them. Don't fall for the line "we've been in business more than 30 yrs". Its a ploy to convince you to hire them. Call another fencing company cause this one shouldn't be in business. J & A FENCING & GATES IN BALLAN - HIS NAME IS JASON

View full review
7 comments
Guest

I have had the same problem with Jason. Never turned up and when he did was hours later.do not use him, he must be stopped.

Guest

Hi All, This guy Jason should not be doing this anymore ! He is a cheat!

He needs to be black listed.

Kodah Svr

We were told we would get our fence done within 4 days.He has done around 5 hours of work on this, with not much to show for it. He asked to be paid up front and has been by all of us.

The neighbor has started doing the work himself as he is so irate the work has not been completed.

Not good when you are paying someone for a service! Don't understand how someone can own a business and treat people like this- how can he justify taking advantage of people?

Do not use this company!

Where do we go now?Contact me on diesel_joe@***.com if you have any ideas.

Guest

My mum has had the exact same problem. She got him to do her fence and gates before Christmas and wanted payment up front, and the job still isn't finished!

The bits that are finished are terrible quality. I thought he took advantage of Mum because she is a single lady but it seems he likes to rip everone off!!

What can we do? Its unfair he can get away with it.

Guest
reply icon Replying to comment of Guest-815334

I am having the same issues. My front fence is down thanks to him and have been waiting for four months for him to return to erect the fence.

Paid him $1,000 deposit as per request.

I have tried calling him to no avail and have sent him numerous texts. I am taking it further as I refuse to let him get away with it.

Guest

Hi,

I work for a Real Estate Company - Jason from J&A Fencing has taken money from owners, colleagues and workers for fences he has not completed! He will now not return our calls, or let us know what is happening.

We will be taking him to Consumer Affairs! Do NOT use J&A Fencing!!!!!

Guest
reply icon Replying to comment of Guest-814641

Hi All

I have the same problem with this guy. Has taken my Money and wont finish the job.

Never arrives when he says always has excuses.

He owes me $1700 and all he has done is about 4 hours work when he pulled the fence down. I would like to contact others so we can get together to sort this guy out and stop this happening to others.

email me at pjtayatmaildotcom. I will be pursuing him all the way!

Do NOT use J&A Fencing!!!!!

View more comments (6)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article