Skip to content
iViewUS

iViewUS Reviews

iviewus.com
Is this your business?
What is your customer experience with iViewUS?

iViewUS Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

iViewUS reviews show a 1.8 star rating from 6 customer reviews. Consumers are mostly dissatisfied but 100% of users would likely recommend iViewUS. Common mentions: medium price level, frequent converter box and firmware problems, and requests for a solution from support.

Key Takeaways for Future Customers

  • Expect issues with converter box performance and firmware based on iViewUS reviews.
  • Customer service response is slow and often email-only; plan for delayed help.
  • Watch for messages about account expiration; check subscription or account status.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor customer service and slow email support.
  • Hardware problems: screen lines, blank touch screens, recovery mode, and firmware that can brick devices.
  • Product usability issues: subtitles, remote compatibility, short cords, and unclear program descriptions.

Positive Feedback

Some users note a nice computer and acceptable price, and one technician report praised helpful installation support.

View full overview ›

Media from reviews

iViewUS - Can’t get help
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
tv screen problem organization technician installation yrs troubleshoot success lines box
Filter review
Sort by
Cecila Dkt

My converter box has lines running in the TV screen. I tried troubleshoot but no success HELP

AI Highlights
  • - TV lines appear and won't stop after reset.
  • - User asks for help and loves iView.
  • - They are 70 and disabled; the program screen is hard to use.

The TV screen started running lines and couldn't stop when I tried to reset it. HELP please.

I love iview. I'm disabled, 70 yrs old, and love to watch tv.

Don't know what's going on with it. It works fine, but I tried to go into the program screen but it's hard to see where to connect to the screen to scan or anything.

User's recommendation: Great product

View full review
Anonymous
map-marker Dallas, Texas

Installation problem

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jan 31, 2025

Pleasant friendly service.

Original review Jan 30, 2025

Technician helped me solve the problem .

She was so nice, helpful and polite Your organization is the best.

View full review
Joy H Snj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t get help

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
iViewUS - Can’t get help

Got laptop for Christmas. Turned on stuck in recovery mode.

Cant get answers to fix i. Louse customer service

Loss:
$225
Pros:
  • Nice computer
Cons:
  • Lousy customer support

Preferred solution: Full refund

View full review
Joy H Qwu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer service sucks

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The customer service support is lousy. You have to get a code to call them and then you have to communicate through email which takes forever just not worth it.

Loss:
$225

Preferred solution: Full refund

View full review
Virginia G Oqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problems with new converter box

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Subtitles unavailable.
  • - Remote control incompatible.
  • - Program descriptions inadequate.
  • - Cord is too short and the display is hard to see.

Complete waste of money. Cannot get subtitles, cannot use universal remote with it, customer service is useless.

Descriptions of programs totally inadequate, and too small to see from 5 feet. Cord WAY too short.

Preferred solution: Let the company propose a solution

User's recommendation: Don’t waste your money.

View full review
Virginia G Oqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problems with new converter box

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Cannot use universal remote.
  • - Subtitles not visible from five feet.
  • - Show summaries are inadequate.
  • - Iview box not as good as Magnavox.

Cannot use universal remote with it. Cannot see subtitles from five feet from tv, summaries of show being watched inadequate; Iview converter box just not as good as old Magnavox converter box. Iview help by phone: a complete waste of time.

Cons:
  • Everything else
  • Channel entry

User's recommendation: Do not purchase this company’s converter box. Waste of money.

View full review
Clifton W Ern

A message on my screen says call support became my account will expire soon

I don't understand the meaning of that message. My payment is not due and don't want my account to expire. I need a d explanation on what all this means.No

Pros:
  • Price
Cons:
  • Has alot of issues with stopping will watching tv shows

Preferred solution: Let the company propose a solution

User's recommendation: To make your decision about iviewtv it has alot of issues.

View full review
Anonymous
map-marker Cavite City, Calabarzon

I HAVE'NT RECEIVED ANY WORD SINCE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Bought two 11.6-inch convertible laptops.
  • - Gave one to sister in Florida before moving to the Philippines in July 2017; it's not working.

I purchased two laptops(11.6"convertible Touchscreen)

Gave one to my sister in FLORIDA, before I moved to the Philippines in JULY2017. she complained it's not working and probably dumped it.

I'm now trying to get the one I brought here to work because my DELL inspiration 15 fell down but can't,I'm still trying to make contact with IVEW AND DELL Gregarry

View full review
Daniel J Hts

Iveiw touch 360 screen inop

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The screen is not showing anything. It's just blank. It will not show anything.

Loss:
$100

Preferred solution: Let the company propose a solution

User's recommendation: Run

View full review
Keyshaun Plq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Iview digital converter firmware malware.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Iview sells the 3500stbii digital converter TV box.
  • - A firmware update may permanently damage the box and the company takes no responsibility.

Iview sale the 3500stbii digital converter tv box posting a firmware the one if it not exactly right damage permanently the tv box taking no responsability because of warning posted for such company the one offer the harmful up date.

Reason of review:
Damaged or defective
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article