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Iuniverse/Author Solutions is designed and set up to fraud you. They are set up in several layers and say one department does not know what the other is doing which of course is not true. As I told customer service spokesperson Dianne Rose, everyone is responsible for...
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1.0
#758029
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I am ashamed to have gotten taken by Iuniverse. They used to be a reputable company. I had purchased and produced three books with them before they were bought. They used to be a good an reputable company who I referred to several people. They took my money and said...
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1.0
I didn't like
  • Policies
  • Misleading and fraudulent practice
  • Customer service when manuscript mailed to them for editing
#757410
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As a first time author I was primarily interested in getting good developmental editing and a good product. It was expensive and slow but I viewed it as the tuition I did not spend as a twenty-something. HOWEVER, the company is a mess. There are more departments that...
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Anonymous
Anonymous

This complaint generated an immense and resounding nothing on the part of the vendor.

1.3
I liked
  • Editors
I didn't like
  • Policies
  • Customer service
  • Unfair business practice
#754084
Reply to reviews
I have used them and encountered no serious problems. My cover design was spectacular. The corrections they made were great as I needed them. There were a couple minor things i qiuls recommend as inprovement, but this is self-publishing and you pay as you go. The work...
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4.5
#731372
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Slipshod management at iUniverse
I ordered 3 copies of my own novel, paying $29.85 for the package. They came today, but the receipt said I had paid $2,985.00 This leaves me not surprised there are widespread accusations of owed royalties not paid. Evidently, no one is in charge at iUniverse. I began...
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#718495
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The companies a *** joke, they purposely talked fast over the numbers and with normal words they talked average speed, i hung up, she called me back right away which seemed odd, its like they didnt want me to realize what they did was fishy, but i answered anyway...
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Anonymous
Kevin Gray

Hello,iUniverse only reaches out to those who provide their personal information and request for us to contact them. If you are no longer interested in hearing from us, please...

5.0
#718391
Reply to reviews
After some delays on my end, I transmitted my manuscript to iUniverse for Editorial Rx review. THe rep who had assisted me online through email conversations mostly said it would take them approx. 2 - 3 weeks to process and do the Editorial Rx review (and any...
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2.0
I didn't like
  • Customer service when manuscript mailed to them for editing
#715665
Reply to reviews
I didn't think I was getting a New York agent or anything close. Poor editing was my fault. The book made some sales and is still available on most websites and at stores if you order it. I'm reading here where people think they are being ripped off on royalties. The...
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Anonymous
Anonymous

These comments supporting iuniversal are trying to take blame away from them, but theyre obviously a shady business lmao. Dont see other established company with this much hat...

#660526
Reply to reviews
I agree with most of the complaints against IUniverse. I have used them once, NEVER again.The ¨agents¨ in each department know nothing about the other departments. Sometimes nothing about their own department. Communication is terrible, and the service is worse.Because...
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#644829
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My manuscript was submitted for publication, and I was charged $750 to review it. Once reviewed, I was told it would cost an additional $3000 to edit it. I suspect that the almost $4000 is the actual cost of getting a book edited. Goodness knows how much more would...
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#630046
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