Submit ›
or
2.0 Based on 25 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Editors 2
    • Contact person 2
    • Entire publication process 1
  • Customers don't like
    • Force contract 4
    • Did not reveive royalties 4
    • Poor product marketing 3
Advanced
search
loading...
More Less

I began not to trust them when they started to call too much. At least twice a week. Are you done yet? Are you done yet? Are you done yet? How about now? It was ridiculous and became very annoying. I cut off all contact and self published and I'm very happy with the outcome. I did it myself and it was free. I believe in time my work will catch the attention of the right people but until then, I'm sticking with self publishing and having fun... Read more

Was this review helpful? 1 0

Endless, non stop phone calls and e mails from these vultures, trying to sell services, even if you've already made it very clear you aren't interested. One effective way to stop the calls is to cancel your agreement, at which time nobody will ever contact you again, no matter how often you call or e mail requesting information regarding your cancelled contract. If you want to publish your book and market it yourself, forget it. They can't make... Read more

Was this review helpful? 1 0

I received royalties at first when friends and family bought on their (IUniverse) website. Amazon, Barnes and Nobel all sold my books (published 2 in 2014). These books were supposedly purchased by Lightening but this quickly dried up. I purchased 6 on line myself from Amazon and low and behold no royalties. I purchased 200 kindel cards to give away at shows and no results. I confronted IUniverse and they wanted proof of my purchase so I went to... Read more

Was this review helpful? 1 0

BEWARE of this company!!!!! They are not honest people, and very unprofessional... Aside from that, they will *** you into paying for marketing packages that they know they can't fulfill... They will drag the process out for months after taking your money, and will refuse to refund the money... If or when they do fulfill the marketing services that you were *** into taking, you will see, that the marketing services are nothing like you expected.... Read more

Was this review helpful? 2 0

I will conclude after my book had been published - i'm tied with them as I paid upfront. It has been an ordeal and continuing - I just want to get to sign off! I will conclude after my book had been published - i'm tied with them as I paid upfront. It has been an ordeal and continuing - I just want to get to sign off! I will conclude after my book had been published - i'm tied with them as I paid upfront. It has been an ordeal and continuing - I... Read more

Was this review helpful? 0 0

Terrible customer service unless you are calling to pay for your contract. Three months to publish a book? Really? Three months later, after paying over $1100 for my contract, they are still in the "reviewing stage". I am now dealing with my third personal consultant person, all of whom have been lovely people. There is no end in sight to get this book published. Highly disappointed and would not ever recommend. Read more

Was this review helpful? 0 0

First off let start by saying I wish I had read the reviews before i wasted my money with this company. Although ya might say to yourself you can't please everyone so maybe it's just those few. well I wish that was the case because a lot of what other people are saying happened to me also. First they have someone call you that has all the right answers. Then after you sign up you never get him again. Instead you get one foreigner after another.... Read more

Was this review helpful? 1 0

My royalties were sent to an old address in February 2016...which I failed to update (my bad). I never got the check and when I called to report that, they say they have to wait six months before they can issue a new one. Six months...really? I talked to a few people there and one told me it would be automatically generated after September. Nope! I called after second week of September and someone was going to look into it. Nope..never got... Read more

Was this review helpful? 1 0

These people can't get anything right! When I first got the book published, I sat up through the night editing everything because they promised me delivery in time for Christmas if I submitted the finished manuscript by a certain date. I got it in in time. I received my copies in mid January. They had also told me that my cover drawing would be made to look professional on the cover. HA! They just copied and pasted the picture on the... Read more

Was this review helpful? 1 1

I published with Iuniverse and after several years of "no Sales therefore no Royalties".. although I was asked many times to "Sign" a physical copy of the non sold book! I pursued Iuniverse and never received a firm response to my issues. Finally, in 2015 I withdrew my book from Distribution including via any third parties like Amazon or B&N. Iuniverse confirmed via e-mail the "Stop" was in place... Now greater than one year later my... Read more

Was this review helpful? 3 0

Had an experience with Iuniverse?

Did not find what you were looking for?
 
×
You are reading about Iuniverse.
Filing a new complaint about
×