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Itwasntmedia.co.uk fraudulent web site

I purchased a large piece of gym equipment from this web site "itwasntmedia.co.uk" for £103 pounds sterling. The item never arrived instead they sent a thin piece of cheap leather worth less than £1 which was nothing to do with what I ordered. I had to pay an extra £11.80 customs duty before I could even see this item, I was so very annoyed. The transaction was taken as a Singapore currency transaction so it also cost more than stipulated and an extra charge was taken for foreign transaction fee. The company listed on the transaction was "Jiaji Kashee Flower-Ec, Singapore, Sg" and the parcel arrived from Guangxi, China "WuZhouLiFengBaoShi Co.Ltd". A whois lookup of the domain name for itwasntmedia.co.uk reveals that it is hosted in the Netherlands and/or Belgium. After emailing several times to a Fiona Cooper (matthiaskonline@***.com) and being fobbed off about how the parcel was in the post, eventually I got a reply that said the item they sent me by mistake was very valuable and I should keep it perhaps sell it to a friend, but they will not send another parcel out as it has already cost them money! This is highly illegal and is fraudulent activity. I would avoid this company at all costs. The company has been reported to Action Fraud and I am actively following claim up through debit card and financial ombudsman as well as the hosting company and writing to trade and commerce in the Netherlands, Belgium, China and Singapore asking for this operation to be looked into. After some research I see the email address is also being reported as used for other apparently fraudulent online sales, for more information look up "matthiaskonline@***.com" and you will see these links to Http://www.rioparenunclic.es and http://www.teeversand-bremerhaven.de/ so it looks like it is a fraudulent operation which owns multiple retail web sites. This fraudster or fraudsters need to be dealt with severely and the hosting companies should be made to take down the web sites!
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ID
#1397961 Review #1397961 is a subjective opinion of poster.
Location
Bournemouth, England
Service
Itwasntmedia Shipping Service
Reason of review
Not as described/ advertised
Loss
$130
Preferred solution
Full refund

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