ITouchless
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ITouchless Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ITouchless has 2.5 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: When it works, Idea of the product, Works great.
Cons: Battery does not hold charge, When you replace the batteries the whole top stops working.Recent recommendations regarding this business are as follows: "Do not purchase", "This is a great product for those concerned about touching a trash can lid.", "I highly recommended", "Customer service- less than Needs Improvement", "Don’t buy I touch less".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ITouchless has 2.5 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: When it works, Idea of the product, Works great.
Cons: Battery does not hold charge, When you replace the batteries the whole top stops working.Recent recommendations regarding this business are as follows: "Do not purchase", "This is a great product for those concerned about touching a trash can lid.", "I highly recommended", "Customer service- less than Needs Improvement", "Don’t buy I touch less".
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Palatine, Illinois
Unhappy with product compared to previous one
User's recommendation: Do not purchase
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Medford, Massachusetts
Resolved: ITouchless 13 GL Trash Can stopped opening/closing automatically
Company fixed the issue and I have been provided with product replacement.
- Works great
Preferred solution: Get it fixed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Lid on itouchless 13 gallon trash can stopped working
Preferred solution: I would like to get a replacement lid sent to me as it's a great product.
User's recommendation: This is a great product for those concerned about touching a trash can lid.
Lockport, New York
Defective
User's recommendation: I highly recommended
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Lid is not working
- When you replace the batteries the whole top stops working
Preferred solution: Replacement lid
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Newnan, Georgia
Opening mechanism on trashcan broke
Preferred solution: Let the company propose a solution
Greensboro, North Carolina
Horrible-definitely not customer service friendly
User's recommendation: Customer service- less than Needs Improvement
Cape Coral, Florida
Trash can
Garbage can not working - lid doesn’t open
- When it works
- Battery does not hold charge
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t buy I touch less
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Meadville, Pennsylvania
Opening mechanism on trashcan broke
Lid not closing
Poor Customer Service
Purchased iTouchless toilet seat in January. Battery doesn't hold a charge.
Contacted their support and they recommended I plug charger directly into toilet seat. The closest plug to the toilet is on the other side of the bathroom.
- When it works
- Battery does not hold charge
Preferred solution: Full refund
Purchase of Automatic toilet seat
- Idea of the product
Preferred solution: Replace the item with a properly working one
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3/30/18Touchless has not had the courtesy to even respond to my letter and the return of the defective toilet seat over three months ago. Very poor business practices.
Next letter will go to them soon along with copies to their local BBB and the State of California Attorney General, Dept. of Consumer Affairs.Companies like this that sell defective products and won't stand behind them should not be allowed to operate in our state.