Anonymous
map-marker Glasgow, Glasgow City

No review

Please disregard the email.

I've obviously hit the wrong button.

I don't have any complaints about Itison I've always been very satisfied with any purchases.

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Resolved
Brix Esg

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Verified Reviewer

Resolved: Gift card

Updated by user May 19, 2024

Company fixed the issue and I have been provided with apology.

Original review May 12, 2024

I ordered a gift card to be sent to my son he has not received it but the money has been taken from my bank account I received an email from you asking for details I tried to answer it but it wouldnt let me send it could you please look into it for me

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Kirkintilloch, East Dunbartonshire

Cannohotel would accept vouchert redeem a voucher

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Afternoon tea voucher could t be used as fletcher of stirling couldn't do gluten free and wouldn't give me a baked potato in its place. Thought that was poor.

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User's recommendation: Def use itison again but watch terms and conditions

Anonymous
map-marker London, England

Helpful staff

Wanted to check we could use hotel vouchers for specific dates before purchasing. Phoned and left a voice message with details.

Lucy called back promptly and was fully informed of my reason for calling.

She talked me thro' how to go about this and voilā success!

A very pleasant and very helpful member of staff. Thank you Lucy!

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Anonymous
map-marker Glasgow, Glasgow City

Re voucher

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I have been with Itison a number of years and have always found it to be a great service with great Deals.

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User's recommendation: Prefer itison to other sites offering deals

Anonymous
map-marker Aberdeen, Aberdeen City

Booking tickets for P&J live

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Phoned for advice. Waited and waited for reply then was advised too busy to answer my call. Customer service ???

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User's recommendation: Don’t bother

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