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iTailor

iTailor Reviews

itailor.com
What is your customer experience with iTailor?

iTailor Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

iTailor reviews show a 1.7 star rating from 2 customer reviews; consumers are mostly dissatisfied yet 100% would likely recommend the company. Recent feedback highlights high price level and concerns about exchanges and cancellations.

Key Takeaways for Future Customers

  • Expect difficult website navigation and ordering for this tailoring service.
  • Customer service is the main concern; email support may be slow or unresponsive.
  • Be aware of the price level and unclear exchange, refund, or cancellation policies.

Negative Feedback / Risk Areas

  • Multiple customer complaints about poor communication and no phone support.
  • Order tracking and shipping information can be missing or inaccurate.
  • Refunds and cancellation processes reported as problematic.

Positive Feedback

Some customers value the response when issues are resolved and note respectful treatment from staff.

View full overview ›

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MATTHIAS C Ztt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Treon, Eure-Et-Loir

Bonjour, Itailor a répondu que mon colis était a...

AI Highlights
  • - Package is at La Poste in Aix-en-Provence.
  • - I went to La Poste but the package did not arrive.
  • - I need the tracking number and carrier name.

Bonjour, Itailor a répondu que mon colis était a la Poste de Aix en Provence. Je suis allé à la Poste et mon colis n'est pas arrivé.

Donc je ne sais pas où il est Je souhaite obtenir le numéro de colis et le nom du transporteur pour le retrouver.

C'est urgent mon mariage est dans 5 jours ! Merci

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Jay F Pfp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Communication with iTaylorIt is difficult to use their web site. They do not have an easy way to give feedback or ask questions or receive complaints.

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Updated by user Sep 18, 2024

ITailor never responded to my requested communication. The tuxedo shirt I custom ordered was too small, too short, and the sleeves were 2 inches short.

The fabric was coarse, not finely woven. I tried to return it but the company did not respond, only put me in touch with PIS consumers as their customer service.

Original review Aug 17, 2024

Very poor customer service and communications See above comments. It took me several tries to understand their ordering system.

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Christopher J Say

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

No help service

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Contains 1 confidential file for company representatives

They only have email, which no one answers, and you cannot cancel something if you made a mistake or in general.

Loss:
$282
Pros:
  • Shittyass website
Cons:
  • Shady

Preferred solution: Full refund

User's recommendation: Returns

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Anonymous
map-marker London, Ontario

Confirming order after my mistake I'm 60 yr old man with some disability I was treated with respect and feel confident problem solved thanks for your support

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My order confirmation I done 766****yy666666****666y666656****66656i9y6964****urruitktsfeufdvhsvj7gccjddjfs

User's recommendation: Use this service

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