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Cancel order

1.0
Details
I want to cancel my order but I got hung up on I've been trying to
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Review
#1438875 Review #1438875 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Please cancel....and send me an email confirmation. I don't have the patience to go through what has repeatedly been for me a ridiculous customer service based on a robotic-answer system. I AM NOT A ROBOT DESIGNED TO FIT INTO YOUR PATERN OF WHAT SHOULD BE DIRECT AND...
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1 comment
Anonymous
#1613697

This website is not affiliated with ItWorks, posting here isn't going to get you any results. It's also not recommended to post your personal information on public boards like this.

Review
#1416588 Review #1416588 is a subjective opinion of poster.
Product
It Works Subscription
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I have called my Rep for my refund, as she took a one time payment then she set me up on recurring charges, I never authorized and no reason for it to charge me every month. I am not getting a response for my card to have the funds returned. FRAUD!!! and THEFT!!!...
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1 comment
h.kitchener
#1597868

Dispute the unauthorized charges with your credit card issuer. That's what the dispute process is for.

Review
#1401092 Review #1401092 is a subjective opinion of poster.
Service
It Works Customer Care
Cons
  • Unauthorized charges
Reason of review
Problems with payment
Preferred solution
Full refund

Not ordering from here again.

1.0
Details
Long story short I contacted it works support today to cancel my shipment, they will not let me cancel without paying a $50 fee. Or I MUST continue with my orders till the 3 months are up. I think it’s BS.
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Review
#1353746 Review #1353746 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.2
Details
I joined it works to help a coworker. She advertise it the product on FB for $39. When I try to order it, it was $75. She suggested innocently to join a royal customer & cancel it in two weeks to get it $39. I try to cancel it & they want to charge me $50 for...
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1 comment
Anonymous
#1535868

"When I try to order it, it was $75. She suggested innocently to join a royal customer & cancel it in two weeks to get it $39.

" That right there implies that you tried to place the order yourself online. Did you follow through with placing the order online when your coworker suggested enrolling as a Loyal Customer? If you did, then you should have actually read the Terms and Conditions that you were required to agree to before the site would allow you to complete the order, because it explicitly states that you're required to complete a total of 3 months of orders or pay the $50 membership fee before you're allowed to cancel.

Of course, your coworker isn't exactly running her business correctly as a Distributor if she's telling people they can order as an LC and cancel two weeks later. Either she's not educating herself on the policies and procedures that her potential Distributors and customers NEED to be made aware of, or she's an untrustworthy schemer trying to make a quick buck by not telling people about the terms and conditions.

Review
#1324280 Review #1324280 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Return, Exchange or Cancellation Policy
3.3
Details
Although the Cleanse did seem to cleanse and release bloat, it causes terrible headaches that last for days. The first time I did it I wasn't sure that the headaches were from the It Works Cleanse but after a second 2-day Cleanse a month later I'm sure that they cause...
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Review
#1100416 Review #1100416 is a subjective opinion of poster.
Product
It Works Cleanse Supplement
Reason of review
Bad quality
1.0
Details
It Works Fat fighter ... Doesn't work .. I suffered terrible painful bloating from taking these pills. Went to my Gastro Dr. and she said the pills a are nothing but fiber pills..she also told my I had an ulcer and to stay away from wheat/whey based products, which...
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1 comment
Anonymous
#1204094

you need call your rep she could have stopped you shippment

I have had my stopped several times so someone screwed you not company

Review
#905194 Review #905194 is a subjective opinion of poster.
Product
It Works Fat Fighter Supplement
Reason of review
Bad quality
2.7
Details
So, for a while I have been trying to lose weight. One of my friends recommended taking these 3 supplements to lose weight, and emphezised on burning calories even when not exercising. I decided to check it out and purchased the supplements. Fat fighter/thermoFit and...
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1 comment
Anonymous
#1321783

You're not supposed to take all three supplements around the same time! Usually you will be shipped one product per month and use it for that month.

Thats how you get results. Im sorry your distributor didn't inform you correctly.

Review
#879658 Review #879658 is a subjective opinion of poster.
Cons
  • False advertising
Reason of review
Not as described/ advertised
Loss
$300
Tags
  • It Works Poorly

Other Product Review

2.9
Details
They have really good products but however i am really disappointed with the bad customer service. They charge me twice on my card and when I call them they gave me an email so that I can email someone but nobody has responded to me. Very disappointed and if they are stealing I really think they should be shut down !
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Review
#728180 Review #728180 is a subjective opinion of poster.
Reason of review
Problems with payment

Contact It Works Customer Service

Mailing Address:
IT WORKS! INC.
908 Riverside Drive
Palmetto, Florida 34221
United States
Phone:
(800) 537-2395
All It Works Contacts

It Works Products and Services Reviews

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The CEO is heartless and found out that he overcarges and doesn't give refunds

The ceo is a heartless, arrogant thing that thinks he's all that. He does not care about tearing apart people and ruining lives. The products don't work & I for 1 am a witness. I tried the wrap because I got it instead of money owed to me. The wrap is a waste of time and money. I've heard several times & reading the complaints. They do not have good customer service and give a very hard time getting refunds if you can even get someone on the phone. This company needs to be brought down and out of business before more people are hurt financially or any other way.
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1 comment
Anonymous
#1030604

How does this have anything to do with the CEO? Have you ever research him and his integrity, along with all the Giving back he and his wife have done?

Also 1 wrap has never been disclosed as being a magical thing.

4 is considered a treatment. Your wrap could of been expired, you may not had drank the water, etc.

Also it's not for weight loss.

Review
#661090 Review #661090 is a subjective opinion of poster.
Product
It Works Body Wrap
Reason of review
Almost all of the above and arrogant ceo theif
Preferred solution
Close down company