Product: It Works Shipping Service Clear all filters (69 of 69 reviews match)
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It Works in Buffalo, Minnesota - Never received my order.. it’s been three months ...

1.2
Details
I ordered my thermal fight X pills three months ago and have yet to receive one. I have contacted my sales representative and she makes excuses that the roads are bad there’s too much flooding, that these pills are popular so they are back ordered. Perio I ordered my thermal fight X pills three months ago and have yet to receive one. I have contacted my sales representative and she makes excuses that the roads are bad there’s too much flooding, that these pills are popular so they are back ordered... I have tried to contact the it works customer service and it always hangs up, I feel I deserve a refund for the exaggerated weight.
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Review
#1500434 Review #1500434 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

It Works in New Albany, Indiana - Did not receive product

I ordered the cleanse and thermo x. I received the cleanse but was told the thermo x was on back order. I have been billed for my next shipment but still haven’t received all of my first. I have tried to contact the company and cannot seem to get through to anybody. My distributor isn’t even answering.
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Review
#1496002 Review #1496002 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue
1.0
Details
I bought the Keto coffee, greens, and thermofix X with high hopes of seeing a difference in my weight and body. I used all three products as instructed without any results. I actually gained 3 pounds!!! I was devastated since I had signed up for a three month...
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Review
#1491522 Review #1491522 is a subjective opinion of poster.
Service
It Works Shipping Service
Cons
  • Service or the product
  • Shipping time was inconsistent
  • No communication
Reason of review
Order processing issue
Loss
$183
Preferred solution
Full refund
Tags
  • Rip Off

It Works - Refund

I wanted the product really bad and now i don't have it bc my principles are more important. No one should ever have to wait for anything for 3 months! Wtf
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Review
#1490613 Review #1490613 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

It Works in Glens Falls, New York - Refund

1.0
Details
You are terrible. I want my money back. I ordered in January and never got my product. You also charged me $20 for recurring membership. $36 for the thermo fight i never got
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Review
#1489994 Review #1489994 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

It Works - I ordered something and not gotten it

Ordered didn’t come in today
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Review
#1489140 Review #1489140 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

It Works - Horrible

1.5
Details
Call first said it wail would be 29min almost one hour later i was STILL waiting. I hung up. I just got enrolled as a member and honestly I’m thinking of dropping it solely because of my experience with the company. I don’t want to bring in money to a company who doesn’t care to make things right with me. Now I’m less $68 dollars with no product to be found.
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Review
#1489066 Review #1489066 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue
1.0
Details
BEWARE!!! Do o not order from this company. Items do not ship on time, you get billed a month before it ships and customer service is the worst! We all need to get together and file a suit against this scam of a company. You have to complete 3 autoship before you can...
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1 comment
Anonymous
#1660417

I had the same issue. Items do not ship on time, you get billed a month before it ships.

You have to complete 3 auto ship before you can cancel.

cancel The kicker is you run out of supplements because you are constantly on back order and your items ship 4-6 weeks late. Why are we being charged when the product hasn't shipped???

Review
#1487476 Review #1487476 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

It Works in San Antonio, Texas - Worst customer experience

1.0
Details
Just thought you would like to know how the company is running things. Hello. I am extremely unhappy about your shipping process. This is the 2nd time I’ve tried to order products from It Works. First time I paid for expedited shipping and 2 weeks later no product. This time I ordered over $100+ with of products and 4 weeks later still no products. Once again I’m asking for a refund. Order#80397466 I've tried calling, (wait times over 1 hour) Tried leaving messages, nothing
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Review
#1486591 Review #1486591 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

It Works in Ottawa, Illinois - Didn’t receive something I iordered

Haven't received order and calls are not being accepted
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Review
#1479842 Review #1479842 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue