Product: It Works Shipping Service Clear all filters (69 of 69 reviews match)
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It Works Shipping Service Review

1.0
Details
Charged for two orders only received one, called company several times, never received a response,tried to cancel membership, was informed it would cost $50 to cancel, company still trying to charge my credit card, cleanse product made me ill. This company robs their customers.
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Review
#862598 Review #862598 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

It Works Shipping Service Review

1.0
Details
The time from order to delivery is weeks. They delivered my $100 order to the wrong State, i live in NE and they delivered to Texas, and they have yet to send me a new order or a refund. Very poor service. No results from any of their products after 3 months.
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Review
#861835 Review #861835 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

It Works Shipping Service Review

Don't give cash to t Whittington. .may not see your order
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Review
#847151 Review #847151 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue
i placed an order for the skinny package 3 weeks ago, still have yet to receive it due to the fact that the company sent my package to an old address I had used 3 years prior- the issue in this situation is the fact that I updated all of my information BEFORE placing...
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Review
#845055 Review #845055 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Problem with delivery
Loss
$130
Preferred solution
Deliver product or service ordered
FIRST ORDER IS NOW ALMOST WEEK FOUR AND I HAVE STILL NOT RECEIVED.THIS IS MY VERY FIRST ORDER. I SIGNED UP AS A LOYAL, BUT NOT SURE IF I WILL CONTINUE AFTER THREE MONTH COMMITMENT. I WAS ORIGINALLY ADVISED WHEN ORDERING THAT SHIPPING TIME TAKES ABOUT A WEEK TO TEN...
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3 comments
Anonymous
#1342106

agree shipping time is awful. For the price of shipping it should get here a lot quicker than 10 days.

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Review
#836913 Review #836913 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue
1.6
Details
I'm not fond of pyramid schemes, anyway, but at least MaryKay encourages quality customer service. I couldn't get any information from my IW distributor about what the product is made of, HOW it works, if it truly is healthy, whether the results were just from products...
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5 comments
Liara
#1152391

I am so sorry you've had a negative experience! How did greens work for you? If you have an questions feel free to comment them and I'll answer best as I can!

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Review
#797385 Review #797385 is a subjective opinion of poster.
Service
It Works Shipping Service
Cons
  • Misleading results and customer requirements
  • Wasting my time
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.6
Details
Horrible customer service You have to sign up on autoship for 3 months to get a 'discount' on top of the $50+ products you have to pay shipping.. you cannot get any specials to count for autoships. No refunds, no guarantees, restalking fees... no wonder they're growing...
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Review
#768675 Review #768675 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Bad quality
1.0
Details
I was previously an ItWorks loyal customer but my lady stopped selling the product so I switched to a different distributor. I had to start my loyal membership all over again, going through the whole 3 months of paying shipping, etc. It was a complete rip off and...
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7 comments
Anonymous
#1129689

The WORST bitchiest customer service I have ever received. Highly unprofessional service.These people really think too much of themselves and need a lesson in customer service.

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Review
#669046 Review #669046 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Pricing issue
Loss
$21
Preferred solution
Full refund

It Works - Make sure YOU read the fine print, ripoff

Ordered a package of products under the "loyaly customer" program. My understanding, from the "salesperson" was that I had to reorder for three months, order what I wanted and pay shipping. After 3 months free shipping. Ok, today my account was charged for the exact order I placed with the "salesperson". I called the customer service department to get this reversed, I was under the impression I could do the order. Well, first off the rep sounded like a kid, I mean YOUNG, like 12 years old!!!! She would NOT pass me to her supervisor (like I requested). Also, she said the form I signed explained the procedures. Ok. I just signed (like a ***) because the "salesperson" said just to reorder what I want. What she FAILED to tell me was to go online and set up shipping. Thanks, now my account is out hundreds of dollars and I don't even need ANYTHING!!!!
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Review
#414325 Review #414325 is a subjective opinion of poster.
Service
It Works Shipping Service
Loss
$190