It Works Shipping Service Reviews and Complaints
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It Works - Unsatisfactory
NEVER RECEIVED THE PRODUCT and at this point I no longer WANT IT AFTER WAITING SO LONG!!! They will only resend but won't refund my money. This company sucks!!!!!!! And I shouldn't have to fought with Fed Ex... They should. This company is fire sells not the customer.
Review
Service
It Works Shipping Service
Reason of review
Problem with delivery
A family member signed me up for a monthly payment plan and well...4 and a half months later I still haven't even received 1 box!!I've called so many times and no one will help me! The first two women I spoke with said I need to talk to the billing department but they...
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Review
Service
It Works Shipping Service
Cons
- Cancellation policy sucks
- How
Reason of review
Problem with delivery
Loss
$400
Preferred solution
Full refund
Tags
So earlier this month a friend of mine said it works had a deal going for 4 wraps and mini defining gels for $9.99 so I thought why not? It's only $9.99 and this will give me a chance to see if I really like this product and want to sell it. Well I placed my order. And...
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3 comments
Yes that is correct. Many distributors used this $10 sign up to *** and scam people.
Distributors DID NOT communicate that you are being enrolled as a distributor. The company did this so distributors could make their monthly goals. They ONLY do this if the company as a whole see a big dip in sales and recruiting efforts. Mostly recruiting efforts.
That's ALL they care about. They are horrible. I, too, was duped into this without being told anything. I was harassed, and almost put a temporary restraining order against the person that tricked me into doing this.
She wouldn't leave me alone. Even after I quit, she wouldn't leave me alone. She used me and manipulated me as well.
She stalked me online and kept messaging me too.
Stay far far away from these people, it's a cult at it's finest. The distributors are DRUNK of their lime green koo-aid!
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Review
Service
It Works Shipping Service
Reason of review
Order processing issue
It Works in Palmetto, Florida - Not good
Please stop auto ship for Andrea Brown. My number is 770-906-7452 Address: 2300 Country Walk Apt 1221 Snellville Ga 30039 DO NOT TAKE ANY MORE MONEY FROM MY CHECKING ACCOUNT. DO NOT PUT ME IN AUTOSHIP ANT LONGER EFFECTIVE IMMEDIATELY!
Review
Service
It Works Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
WHAT!!! I then told the lady I wanted to cancel all orders and never do business with It Works again. She said it would cost me $50 to do that...WHAT!!!! So, they said they would reship my lost order and have it to me in 2 days (we shall see)...she also said they would...
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Review
Service
It Works Shipping Service
Reason of review
Poor customer service
Loss
$113
Preferred solution
Full refund
It works was having a special sign up as a distributor special. It was only 9.99 plus tax. So I signed up intending to just be a Kit Napper. I NEVER received my products...I have logged support tickets, called support, nothing. If this is how they treat their...
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7 comments
Well if you realized over 240,000 kits were distributed out.... First time ever in itworks history that sold the business kit for 10$...
So calm down..
I bet you got it by now... ***
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Review
Service
It Works Shipping Service
Reason of review
Poor customer service
Loss
$10
Preferred solution
Deliver product or service ordered
Tags
It Works - 2 months and still no product
So I won a free wrap on a facebook party and 2 weeks went by still didn't recieve it. Tried to get abold of her had to jump through hops through other people just to find out she couldnt send me it. They asked for a different free product for me to try. It has now been a month and a half and haven't recieved anything. I tried asking what is going on and i would either be ignored or i was told we are very busy please be patient.
Review
Service
It Works Shipping Service
Reason of review
Order processing issue
Placed order on 4/27/17 shipment originated in Dallas TX, 2 hrs from where I live.From there was sent to Glen Heights Illinois stayed couple days and the was sent to Ft Worth Tx, 1 Hr from where i live, stayed there couple days and then was sent to Montgomery Alabama...
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Review
Service
It Works Shipping Service
Cons
- Lack of customer service and shipping
- Costumer service
Reason of review
Problem with delivery
Loss
$70
Preferred solution
Let the company propose a solution
First I was charged for 2 monthly shipments, when I had requested a substitute for the contracted autoship, mostly to avoid exorbitant shipping and to benefit the family member who'd convinced me to buy in to this "miracle" product.Then noticing a second charge I...
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Review
Service
It Works Shipping Service
Reason of review
Poor customer service
WORSE CUSTOMER SERVICE EVER!!!Let me start by saying I have NEVER been one to take time out of my day to leave a bad review on any service/experience, but the one I have had w/ itWorks over the last 4 days has led me to do just that.Its gonna be a long one… I have...
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Review
Service
It Works Shipping Service
Reason of review
Order processing issue
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Did you have success on it? Because I hissy bought this and now i'm worried