Product: It Works Customer Care Clear all filters (118 of 118 reviews match)
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It Works - Scammers

1.0
Details
Back in may 2019 I entered a cruise contest with them and I was assigned a number to be drawn by the computer , and I won the cruise , I was number #985 out of 1943 entries , when I tried to contact them , they said my entry was invalid and won't receive the cruise , they will not contact me and they have blocked me . How was my entry invalid , I entered the contest and was in the computer and the computer drew the number . So to me they are nothing but SCAMMERS
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Review
#1579010 Review #1579010 is a subjective opinion of poster.
Service
It Works Customer Care

It Works - Terrible customer service

2.0
Details
I recently had an encounter with It Works customer service and was treated terribly, I have canceled my monthly subscription and will no longer have anything to do with this company, I was set to become a distributor but will no longer .
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Review
#1571614 Review #1571614 is a subjective opinion of poster.
Service
It Works Customer Care
Pros
  • Products give energy and better health
Reason of review
Poor customer service
Loss
$40
Preferred solution
Let the company propose a solution

It Works - Not happy

Stop membership stop membership stop membership
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Review
#1570395 Review #1570395 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Return, Exchange or Cancellation Policy

It Works - Wrongfully charged

4.0
Details
I was charged for a second month when it was supposed to be cancelled last month. My issue was resolved in a phone call and I should be getting a refund and the source of the unwanted charge should now be cancelled.
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Review
#1567315 Review #1567315 is a subjective opinion of poster.
Service
It Works Customer Care
Cons
  • Losing friends
  • Are scammers
Reason of review
Good customer service
Tags
  • Autopay Ripoff

It Works - Cancelling Order

Hello I got a message from a friend letting me know I need to cancel my order. It happened tonight. I have messaged everything I could think of. My name is Kris and I went through Evan.
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Review
#1550714 Review #1550714 is a subjective opinion of poster.
Service
It Works Customer Care

It Works - Want my Money back

I want my money back now
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Review
#1543105 Review #1543105 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Return, Exchange or Cancellation Policy

It Works - I need to cancel

1.0
Details
I am wanting to cancel my membership but I cannot get anyone to talk to when I call the customer service number!
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Review
#1542315 Review #1542315 is a subjective opinion of poster.
Service
It Works Customer Care

It Works - They keep charging me

2.0
Details
Please hust cancel my account. I've had nothing but problems with this company
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Review
#1537131 Review #1537131 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Problems with payment

It Works - Worst Customer Service

1.0
Details
After waiting 2 months to get my first bottle and getting charged for both first and second month before even one had arrived, I was at my wits end. Well some medical issues came up and when I tried to explain to them without too much detail because it’s none of their business since it has nothing to do with their product, they said I either had to send a doctors note of my issues or pay $50 to cancel for my last month and they refuse to work with me further on the problem.
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Review
#1517686 Review #1517686 is a subjective opinion of poster.
Service
It Works Customer Care

Contact It Works Customer Service

Mailing Address:
IT WORKS! INC.
908 Riverside Drive
Palmetto, Florida 34221
United States
Phone:
(800) 537-2395
All It Works Contacts

It Works - Company has overall bad customer service

1.2
Details
I haven’t received any emails in over a week and I had to write a comment on their Facebook just to get a response. Good luck even trying to get ahold of them on the phone. After my comment I got an email that it has finally shipped but I told them I wanted to cancel my order. Horrible communication.
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Review
#1510959 Review #1510959 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Order processing issue