Rating: 2 Stars Clear all filters (82 of 804 reviews match)
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Return package

1.6
Details
It doesnt work,all a scam. I lost $300 on same procts u can buy online for $100. They wouldnt accept returns past 30days and you need to pay for canada post return shipping. Customer service was rilude and acted like she owned the company. All calls are redirected to Asia,Philippines usually. Not good investments i would definitely call it a scam. Best to shop online or amazon for similary products for half the price.
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#1701321 Review #1701321 is a subjective opinion of poster.

To cancel my account and be refunded

1.8
Details
My sister created an account with this company and several others through my facebook and I was being charged monthly fees for products I did not use or want and I called to have them refund me the money and cancel that account. The lady was very polite but informed me that the only way out of it was to pay three months of autoshipments or a $50 membership fee.
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Review
#1680455 Review #1680455 is a subjective opinion of poster.
Service
It Works Membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Full refund

Need my commision

1.8
Details
Give me my money now and shut down my accounts
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Review
#1677353 Review #1677353 is a subjective opinion of poster.
Resolved

Resolved: Product Not Labeled

1.7
Details

Update by user Oct 18

ItWorks cancelled my subscription after I complained to the BBB. They arrogantly told me "it is the responsibility of the consumer to check the label" or words to that effect.

Seriously - I did - but they disguised the Stevia as a scientific name - thus confusing us "lay people".

Not a good company - too expensive and they require you to subscribe for 3 months at a ridiculous amount of $$ - when you can actually get good products elsewhere for a fraction of the cost. No thank you.

Original review posted by user Sep 18

Before I ordered this product I specifically told the distributor I cannot use Stevia. The label didn’t indicate that. After I received the product I used it once – and it turns out it has Stevia disguised as Rebaudioside – thus confusing people. I tried to cancel and return my order and I was told I could not.
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#1657654 Review #1657654 is a subjective opinion of poster.
Pros
  • Good products
Cons
  • Too expensive
  • Ingredients not listed clearly
Reason of review
Not as described/ advertised
Loss
$43
Preferred solution
Full refund
Tags
  • liars

SCAM!

2.0
Details
I signed up for a 3 month deal for Thermofight-X that was advertised in March. I was told I’d ONLY be charged March-May. I am STILL being charged April-August & that’s NOT what I signed up for nor what I was told!!! To my knowledge I haven’t even received any more product since May and I want a refund because I was LIED to!
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#1624963 Review #1624963 is a subjective opinion of poster.
Product
It Works 90 Day Challenge Weight Loss Program
Pros
  • Concept of the product
Cons
  • How they have control over your money
Reason of review
Not as described/ advertised
Loss
$120
Preferred solution
Full refund
Tags
  • Thieveing
  • Autopay Ripoff

Ripped off from previous order and forced to pay for another product.

1.6
Details
I didn’t receive my first order from 2 months ago and they charged my card $40 without my consent!!! I don’t want their product, I don’t like this company. It’s unprofessional and disrespectful.
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#1575150 Review #1575150 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

Terrible customer service

2.0
Details
I recently had an encounter with It Works customer service and was treated terribly, I have canceled my monthly subscription and will no longer have anything to do with this company, I was set to become a distributor but will no longer .
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#1571614 Review #1571614 is a subjective opinion of poster.
Product
It Works Subscription
Pros
  • Products give energy and better health
Reason of review
Poor customer service
Loss
$40
Preferred solution
Let the company propose a solution

They keep charging me

2.0
Details
Please hust cancel my account. I've had nothing but problems with this company
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Review
#1537131 Review #1537131 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Problems with payment
1.7
Details
ItWorks is a joke. I’m still signed on as a distributor because I can’t figure out how to cancel it on my e-suite, and of course when I tried to ask other distributors how to cancel they just try to convince me I’m “making a mistake” and I just need to “try harder”,...
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Review
#1535309 Review #1535309 is a subjective opinion of poster.
Product
It Works Subscription
Reason of review
Return, Exchange or Cancellation Policy

Contact It Works Customer Service

Mailing Address:
IT WORKS! INC.
908 Riverside Drive
Palmetto, Florida 34221
United States
Phone:
(800) 537-2395
All It Works Contacts

It Works Products and Services Reviews

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Auto order

2.1
Details
I have never signed up for auto order auto pay. Please cancel this today. Confirm the cancellation. Gregory Nehra, (Loyal Customer ID 14117075) 313-919-3556 Why is there zero emails to contact anyone on your website?
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Review
#1530743 Review #1530743 is a subjective opinion of poster.
Product
It Works Account
Cons
  • Not all the great
  • Hard to contact
Reason of review
i did not authrize additional charges to my credit card
Preferred solution
Full refund