Manufacturer: It Cosmetics Category: Free Trials Clear all filters (12 of 12 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
After reviewing the options online, I knew I did not want recurring shipments having been through that years ago and finding it nearly impossible to stop with another company.Therefore, I ordered the SAMPLE, which was shown as different than the recurring payment shipment. NOPE!! They sent the sample size, then the following month, a full size and the charges keep coming. I think you will have to write to them to prove your cancellation. That is...
Read more
Like all other complaints I have the same nightmare all others have!!!Only I was told were I canceled that the kit I was charged forces on its way and to keep it, I then told the rep that the color was way to dark and she stated she was sending me the light color I told her I was send the other kit back she said to keep them both.. then the other day I get a email stating I owe $110.00 so on the phone again with a person ofIndian( country)...
Read more
1.0
#995428
But when I tried, the product can't cover my dark spots, just looked the same as I used other makeup, I was disappointed, but it was OK. But after that I have received 2 kits from them without my knowledge. Since the tryout kit was not free, I was not expecting any condition attached to my initial order, when I received the first one, I thought it was junk mail from them, so I did not even open it and it remained in the junk mail pile. then I...
Read more
Anonymous

Anonymous We had similar problems. And so everyone knows, they lied to my elderly mother and told her the only way she could get the product was to order through TV. NOT TRUE. You ca...

It Cosmetics Makeup Free Trial Review

#989210
3.8
When you're going through the process for the free gift etc. it doesn't tell you that a trial size until the end. And then it does not tell you that they keep charging your credit card very clearly. And my free samples were old. The mascara was clunky and gross and the foundation barely had anything in it. BUT I do love their make up. Just go buy it at ULTA.
Comment
Show

It Cosmetics Makeup Free Trial Review

#971081
Once they get your credit informatipn expect to be charged every month even though you will not receive any more of their products This company makes millions on scamming customers not the sale of their product
Comment
Show
Because she can't sleep at night, she turns on the TV and gets sucked into all sorts of beauty advertising for makeup and wrinkle creams, and falls for "FREE TRIALS" because she is incapable of understanding that she is signing up for recurring charges to their credit cards that are impossible to stop. In November of 2016, she ordered a "kit" of IT Cosmetic products after seeing them on QVC. She contacted what she thought was IT Cosmetics, but...
Read more
1.8
I liked
  • Refunded the purchase
I didn't like
  • Lied to customer and told they had to autoship to purchase
  • Credit card scam
  • Runaround
#990401
Purchased, against my better judgement, a set from infomercial.Called to cancel the next shipment as I wasn't impressed with the product. Was told that the next shipment had already gone out so I would have to pay for that too. Charged me for the following 5 months. I called every month and every month they told me "this is the last month you will be charged". Finally threatened to write a complaint so they "escalated" my call to a manager who...
Read more
Anonymous

LynnB I agree. I ordered the $39.00 trial kit and two wks later got a full kit. I called and stated I didn't order a new kit, and when I heard the price, I was upset. Since when ...

I didn't like
  • Credit card scam
  • False advertising of price
#985920
2016, I decided to try the starter kit to see if I liked the product, and if my skin liked it.I placed my order, verified the price and my address and sent it off. I received the product and began using it little at a time. Approx 4 weeks later, I.T. Cosmetics charged my card $47.00 and it sent my bank account into a negative spiral which finally stopped at - $104.00.. I immediately called customer service and was informed that I was not being...
Read more
Anonymous

Anonymous this is a scam, same thing happened to me. I cancelled my credit card so they couldn't charge anything else. Claim to the Attorney Generals office in IA.

LOW AND BEHOLD THE CROOKS AT IT COSMETICS CHARGED MY ACCOUNT AND SENT OUT ANOTHER PACKAGE. I WAS OUTRAGED AND CALLED IMMEDIATELY. I CAN'T STAND TALKING TO ANYONE OVERSEAS. I CAN'T UNDERSTAND THEM AND THEY ARE CONSTANTLY STATING I AM SORRY. I ASKED TO TALK TO A SUPERVISOR. THIS IS WHERE A LAW SUIT SHOULD BE ADDRESSED. I WAS TRANSFERRED TO A GENTLEMAN NAMED SCOTT HERE IN THE U.S. I TOLD HIM I WAS TOLD THAT THIS WAS NOT A COMMITMENT ORDER THAT I...
Read more
Anonymous

Anonymous Sounds like the company and product suck. Thanks for the info. All I see is SCAM. It's a shame.

Anonymous

Anonymous Received original order then continued to be charged. I have never received another package. They are nice on phone but do not call you back. They do not resolve your issues. ...

1.0
I didn't like
  • I did not like
#943100
95 approximately every 4 weeks." THIS IS NOT AT ALL THE TRUTH; this is false advertising and is a total SCAM. The TRUTH is that IT Cosmetics actually charges your account THREE PAYMENTS of $43.94 - TOTAL = $131.82. NOT $38.95 as they advertise. THESE 3 PAYMENTS ARE NOT STATED ANYWHERE ON THE PAPERWORK RECEIVED WITH MY STARTER KIT. This is illegal and is a total SCAM. IT COSMETICS should be prosecuted! At the very least slammed with a Class...
Read more
dessip

dessip And you should take a course, on learning how to enter into a contract. TRIAL PERIOD should have told you something that would've at least make you ask a question "Gee, what ...

Anonymous

Anonymous My father also was sent a $79.90 "past due invoice" the day that my mother's kit was received by the company. I had talked to them and told them the kit was coming back and t...

So I have been trying to get into my account to discontinue the next charge for that *** full size kit.It kept saying that my password was wrong so i tried "forgot password" and it said it would send an email. 4-5 days later and i still never got this email to fix the password problem. It was the right email because i kept getting emails from them since i signed up for the starter kit. So I called customer service. 1- worst introduction ever for...
Read more
Anonymous

Pissed customer Same thing happened to me. They ended up charging 4 charges of 43.94! I called last month and canceled! I am pissed. I won't use it cosmetics again. It's going to ruin their r...

My second package arrived in Nov 2015.I didn't care for the products so I decided to send back the 2nd box unused and cancel my subscription. They had already charged me 1 payment. I was told after I sent back my products they would reimburse me for the charge. Uhh no. It's nearly 7 months later. Not only have they not reimbursed me but they are now threatening collections despite me constantly contacting them & informing them of the returned...
Read more