Anonymous

Iswag Custom Designs Shipping Service Review

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I never recieved my order oakland raider fleece hoodie iwish iwould got a chance to do my homework on this website before ibought anything from them

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Reason of review:
Problem with delivery
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Iswag Custom Designs - Delivery Service Review

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Iswag Custom Designs - Delivery Service Review
Iswag Custom Designs - Delivery Service Review - Image 2

I ordered a Packers jacket on Dec 6 2016 and it is Jan 10 2017 and i have not received my order yet. I have the order number and they took my money on Dec 7. I have called and sent messages with no response.

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Reason of review:
Problem with delivery
1 comment
Guest

I have the same issue, ordered 2 nfl jackets on Dec 8 and still have yet to receive them or get any info, and now I can't even track my order, I've called them and emailed with no response. Not sure what else to do now, have you ever gotten a hold of them?

Anonymous

Iswag Custom Designs - Jacket Review

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Iswag Custom Designs - Jacket Review

Wish I would have researched all these reviews first! Ordered a Steelers jacket and Washington Redskins was on the back.

I emailed them and got a response that they would look into it. Then nothing.

I've called and emailed every week for three months and nothing. Ugh.

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Reason of review:
Not as described/ advertised
Anonymous

Iswag Custom Designs - Customer Care Review

Iswag Custom Designs - Customer Care Review

Ordered a Steelers hoodie and it's Steelers on the front and Washington Redskins on the back how ***! can't get ahold of nobody on the 1-800 number and cannot find an address to turn into Better Business Bureau this sucks who in the *** would wear this? I mean come on man you had one job and screwed it up bad whoever you are

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Reason of review:
Poor customer service
Valla Hug

Iswag Custom Designs - Shipping Service Review

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My husband is a big raiders and we are a raiders household. I decided to find a hoody for him to celebrate their victory wins this season.

I googled and iswag custom designs had one that was perfect. I ordered it nov.13th and paid for it. Its January 3 and iahve not received my item.

My tracking number doesnt work and no one has reached out. Dont order from ISWAG CUSTOM DESIGNS.

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Reason of review:
Order processing issue
9 comments
Guest

My lawyer is on it!

Guest

Lawsuit!

Guest

Scammers, and I believe that DHL is also responsible for sending the order back!

Guest
reply icon Replying to comment of Guest-1281900

Yes what's dhl's problem, they are probably involved in the scam as well , I say they also shud be investigated!

Guest

Same here. Ordered on December 9th and still waiting. Order page shows fulfilled but no tracking number and nobody answers phone or emails.

Guest
reply icon Replying to comment of Guest-1266767

Same here no order no response of any kind, I say lets do a lawsuit!

Guest
reply icon Replying to comment of Guest-1281897

Yes let's do a lawsuit they got me too!

Guest

Same here! Everytime I ask for tracking information they get my number and then stop responding.

I even tried to cancel 2 hours after I ordered and they wouldn't let me saying there is nothing they can do I wish I was able to shut them down so they will stop scamming people. They went so far as to deleting all bad reviews from their Facebook and blocking me.

Guest
reply icon Replying to comment of Guest-1265235

Same issue here. Ordered Dec.

8th and still no package. They shut down their messenger, check out system, reviews, and Facebook page. They don't answer emails, site entered contact questions, messenger messages, or phone calls.

Definitely a scam as far as I can tell. Took the money for the recent orders and ran without giving the product.

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Anonymous

Ordered 3 jackets

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I ordered 3 jackets, 2 giants and 1 cowboys. Received all 3 by Christmas, not happy with the items I received, they told me there would be a different address to return the jackets to but did not include the address, now they have stopped answering any and all emails.

I have left phone message which says they will call back immediately.

I have filed a dispute with my credit card and urge anyone else having an issue with this company to do the same. If you do file a dispute and can gain access to any type of correspondence with Iswag, make sure to take screen shots or keep a copy of the messages for the dispute.

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Loss:
$200
Cons:
  • Do not recommend doing any business with iswag custom designs
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous

Iswag Custom Designs Customer Care Review

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Ordered two jackets on Dec. 8th, was told there was no tracking information but was promised to deliver by Christmas.

It is now Jan. 8th and I have sent daily messages, emails, and voicemails since Dec. 25th with no response.

Their checkout system has been taken down along with their messenger and Facebook page. This is definitely a scam and I have reported them to a couple of agencies.

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Reason of review:
Problem with delivery
Anonymous

Iswag Custom Designs Shipping Service Review

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I ordered a greenbay jacket from Iswag, they wont respond to any messages. They show my order fulfilled on their sight but nothing was shipped.

They told my wife they would send us tracking nearly a month ago but never did. I turned them into the better business Bureau today.

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Reason of review:
Order processing issue
Anonymous

Iswag Custom Designs Shipping Service Review

Ordered a hoodie at the beginning of December and of course within a day the charge came out of my bank. As of today, January 11th still no hoodie and the website will not track order, tells me I dont have an account through my email address (even though they EMAILED my tracking # to me).

20+ phone calls where i had to leave messages (and emails) and NO RESPONSE!! $68 lesson learned!

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Reason of review:
Order processing issue
Anonymous

Iswag Custom Designs Shipping Service Review

I ordered a Cowboys Jacket on dec 15. Its now Jan 9 and i still have not recieved my jacket. Im really pissed at this point because nobody was responding on the messenger and the phone number doesnt work What should i do?

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Reason of review:
Order processing issue
Anonymous

Iswag Custom Designs Jacket Review

Ordered raiders jacket for nephew size 4x iacket was maybe a large. No one will answer my emails or calls to find out about refund.

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Reason of review:
Return, Exchange or Cancellation Policy

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