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Isuzu Motors

Isuzu Motors Reviews

www.isuzu.co.jp
What is your customer experience with Isuzu Motors?

Isuzu Motors Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Overall Customer Rating and Sentiment

Isuzu Motors has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; recent recommendations say "Do not buy isuzu vehicles."

Positive Feedback

There are no positive points reported; reviews focus on unresolved repairs, slow responses at service centers, and dissatisfaction with discounts and special offers.

Negative Feedback / Risk Areas

  • Repeated complaints about poor customer service and slow responses at Isuzu service centers.
  • Reports of unresolved repairs after paid service at dealers and requests for additional charges.
  • High price level and dissatisfaction with discounts and special offers.

Key Takeaways for Future Customers

  • Check multiple Isuzu Motors reviews and Isuzu Motors customer complaints before purchase or service.
  • Confirm service scope and billing policies with your dealer and document diagnostics to avoid repeat fees.
  • Expect possible delays at service centers and limited satisfaction with current discounts and offers.
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Gyan S Wsb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chalon-Sur-Saône, Burgundy-Franche-Comte

Isuzu service center's employee not giving a proper reply

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AI Highlights
  • - Vehicle: Isuzu Highlander, RJ 55 TA 0069.
  • - Took Isuzu Highlander to Jodhpur Isuzu Service Center on 23 February, without any check or response.

My Isuzu Highlander vehicle, number RJ 55 TA 0069, has a problem. My driver put it in Jodhpur Isuzu Service Center on 23rd February, but until now, the Service Centre employees have not checked my vehicle or given a proper response. I am angry about this behavior.

Loss:
$5000

Preferred solution: Full refund

User's recommendation: Do not buy isuzu vehicles

View full review
Mohammed A Qwf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mckinney, Texas

VIN# JALC4W162E700****

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AI Highlights
  • - Exhaust line light issue not resolved after paying the service fee at McKinney Isuzu.
  • - Truck at dealer over a month; may incur extra diagnostic charge.
Contains 1 confidential file for company representatives
Original review updated Apr 23, 2023

Hello I am contacting you for my truck ( VIN# JALC4W162E700****) : 1/ truck had an issue (exhaust line light on)and i went to McKinney in Texas ( Isuzu dealer )to fix it . After paying the service fee as soon as i left the shop i realized the same issue Is not resolved 2/ the dealer will charge me again because the diagnostic test has different code.

And i have to pay another fees I trust the dealer and paid at the first time however I feel that i paid for nothing . My truck with dealer for more than a month , i am not able to work or make any money with my track for more than five weeks because its wise at the dealership.

Loss:
$75000

Preferred solution: Full refund

View full review

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