Anonymous

Not happy with item

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Unexpected and worst customer service I ever saw. Received item without any instruction of how to take care of product.

Fail the claim, never got response to my emails. Never go back to shop for furniture again.

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Loss:
$700

Preferred solution: Let the company propose a solution

User's recommendation: not recommneded

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

,misleading description

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Istyle Furniture - ,misleading description

ordered a dinette set the chair description said 2pk dimensions also said Timber 24 inch counter stool 2pack.. But when i received the chair i only received 1 chair.

i called them and they said the price was for only one chair and not two. No where did it say the price was per chair on the entire page.

My first and last purchase from Istyle. they never returned my phone calls and kept pushing my delivery date back although the item said it was in stock.

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Pros:
  • Location
  • Price
Cons:
  • Never answer their phone
  • Misleading online offer

User's recommendation: Look elsewhere.

Ginni Pbn

I Style Furniture - Review in Furniture and Decor category

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On Tuesday November 22, 2016 I never received my delivery. No call no show.

I paid for my merchandise already. I call the "Delivery department today to confirm my delivery between 4PM and 8:30PM. No one else know in the department that I was schedule for a delivery for Saturday November 26, 2016. I already missed a day pay due to no call no show.

I just want to get this issue resolve please.

I love " ISTYLE FURNITUTE, have very nice furniture, the people there are very friendly, they are willing to go the extra mile to help you with your needs. I just want to get my furniture deliver Please, thank you.

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Reason of review:
Problem with delivery
Ginni Pbn

Istyle Furniture Delivery Service Review

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On November 22, 2016 I was told that I was to receive my delivery that day and no one came, no one called. Please at your earliest time I need someone to call me and let me know when I will receive my delivery.

216-526-**** My name is Georgia M. Ware.

I am looking forward of getting this issue resolve. I just want my furniture "PLEASE" thank you

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Reason of review:
Problem with delivery
Tim S Lox
map-marker Cleveland, Ohio

I Style Furniture/Northfield,Oh (bait&switch)

Istyle Furniture - I Style Furniture/Northfield,Oh (bait&switch)
Istyle Furniture - I Style Furniture/Northfield,Oh (bait&switch) - Image 2

Beware of this place..My partner and I went in to purchase a $99 coffee table that retailed for $299. This was supposed to be a "Floor model" sale.

Meaning that the merchandise would be available for immediate purchase. The ad was clearly placed on the coffee table when we went in. We loved it and asked the salesman if we could buy it now. We were told that the one we were looking at was for sale at $299 and if we wanted the $99 one, he would have to order it but the one we would purchase would be of lesser quality.

When we asked him to explain why we could not have the high quality one of $299 for the advertised price of $99 he said,"This one is a Cadillac. For $99 you will receive a Chevy!" We spoke to the manager and she said the same thing and became hostile with us when we told her they were false advertising. We told her how displeased we were and instead of making a sale and honoring the advertised price, she told us to make calls or do whatever we wanted but we could not have the coffee table we wanted for $99. We left without buy a thing..We will NEVER shop here again.

This is clearly a terrible case of "bait and switch". They are very dishonest and cannot be trusted to honor ad prices!!!

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