New Reviewer

Still waiting on insurance from break in on Memorial Day 2021

Unit rented in collinsville Illinois was broken into in Memorial Day 2021. I cant even get anyone from istorage to call me back. We did everything we were told to do call police get report fill out report at i storage. Owners Amy and Emily always say they turned it in nothing more that they can do. Were going on a year now. Im only asking for help replacing golf clubs the boxes of my wifes teacher items are priceless and irreplaceable. Someone please contact me. Thank you

User's recommendation: Not likely.

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ID
#3565523 Review #3565523 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$1
Preferred solution
Let the company propose a solution
New Reviewer
I couldn't get the rest of my stuff out of my unit it was to big for me to move myself so I found a guy that could move the trailer for me so I pack up most of my things by my self that were easy to pack but I couldn't put a drit bike a makeup table,a freezer and some...
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ID
#3561236 Review #3561236 is a subjective opinion of poster.
Location
Jacksonville, Florida
Loss
$13
Preferred solution
My stuff delivered to my new unit and a Apology and a refund for the last month please thank you. Lvarella.
New Reviewer

Unit cover by frozen snow they not responsibleI

facefaThey want remove the frozen snow in front of my unit in 8 mile and Groesbeck and I talked to a Pete Connolly and he agrees with the company very unprofessional rude and he hung up the phone in my face
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ID
#3322047 Review #3322047 is a subjective opinion of poster.
Location
Warren, Michigan
Pros
  • Easy access
Loss
$200
Preferred solution
A refund
New Reviewer

Payment

My storage payment has not been automatically deducted from my account for February and I am wondering why?
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ID
#3316750 Review #3316750 is a subjective opinion of poster.
Location
Tallahassee, Florida
Preferred solution
Let the company propose a solution

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