Manufacturer: Island Recreational Category: Part Installation Clear all filters (3 of 3 reviews match)
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Ladder was unavailable for the first season because the idiots that work there didn't know how to check their inventory until I walked backroom and found it. Liner leaks but installer / Seller blame eachother. If you want a cheap pool just buy an Intex, you'll atleast not overpay for garbage. Additionally, our friends were thrilled to get a discounted pool 5 years ago from the same place. Now its full of holes on the exterior wall. I am...
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islandrecreational

islandrecreational Hello, thank you for your review. In an effort to provide outstanding customer service, can you please provide us with additional information? Please contact us directly at in...

We purchased our pool in July 2014 and have not had a full problem free summer yet. In fact we have not been able to use our pool at all for most of the 2016 summer because of a hole somewhere in the now 3rd liner that was installed in June 2016. All of our problems started with the initial install. Installers had to come back 3 times to fix damage to pool walls in the first month and a half we owned it. Sadly they were unable to fully repair...
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1.9
I didn't like
  • Cheapness of product and ownership
i had a pool which was purchased from island recreational at five years old pool collasped went back to island rec was told pool was not set up properly evan though was install by a professinal with 20 yrs experiance so we purchase new pool on 01/12 agreed to wait for pool to arrive and have them install it at an addtinal cost needless to say within the first 3 weeks we had to call them abopened pool out pool leaking after 6 attempts from them...
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islandrecreational

islandrecreational Hello- Thank you for the review. If an effort to better our customer service standards we ask for additional information to validate your review. Please contact us at 516-520-...

1.0
I didn't like
  • Insensitivity of customers grief caused by ir
  • Poor quality product
  • Installers lack of knowledge
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