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Island Granite

Island Granite

www.islandgraniteonline.com
What is your customer experience with Island Granite?

Island Granite Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Island Granite has a 1.8 star rating from 2 reviews and overall negative sentiment; customers report dissatisfaction with granite countertop installation, high price level, and exchange, refund and cancellation policy.

Key Takeaways for Future Customers

  • Read Island Granite reviews and confirm installation timelines before purchase.
  • Get payment and refund terms in writing to avoid billing surprises.

Negative Feedback / Risk Areas

  • Repeated customer complaints about late delivery and missed installation promises.
  • Poor workmanship on countertop installation and lack of owner return calls.

Positive Feedback

No positive comments were noted in the available reviews.

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Media from reviews

Island Granite - Granite Countertop Installation Review from Foley, Alabama
Island Granite - Granite Countertop Installation Review from Foley, Alabama - Image 2
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Elzora Cbs

Sold a product and could not deliver in a timely fashion!

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AI Highlights
  • I bought granite 11/30/2015.
  • I was led to believe installation by Christmas.
  • I was not told of a mid-January delay.
  • A 15% charge was applied.

I bought granite on November 30, 2015 and was lead to believe it could and would be installed before Christmas. At NO time during the buying process was I told the installation could not be done until the middle of January.

When I told Island Granite that I did not want to wait until January for installation, I was charged 15% of the told invoice!!This is not illegal, but is definitely a ethical business practice. I called several times and asked for the owner to call me . .

. he has yet to return my calls

Loss:
$283

Preferred solution: Full refund

View full review
Letticia Pjk
map-marker Foley, Alabama

Island Granite - Granite Countertop Installation Review from Foley, Alabama

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AI Highlights
  • The granite installation was terrible and there were excuses for its appearance.
  • The reviewer would not give them a second chance.
Island Granite - Granite Countertop Installation Review from Foley, Alabama
Island Granite - Granite Countertop Installation Review from Foley, Alabama - Image 2

Do not let this company install your granite did a terrible job .And all you here is excuses why the granite looks like it does. There workmen ship is terrible . If you cut the granite wrong the first time do you think that I would give you another opportunity to do it again.

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