New Reviewer

Received goods that aren't the same as depicted in photos on site. Sent email no response

No response to email and cannot ring a phone number. The products shown are not the same as I received.
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ID
#3589137 Review #3589137 is a subjective opinion of poster.
Loss
$300
Preferred solution
Let the company propose a solution

Order not received

Order not received almost 4 weeks later, very difficult to contact, no reply to emails, tracking numbers do no exist., terrible customer service, items are sent from multiple locations, no communication. Quality has gone way down hill. Lost my money...never shop with them ever again!!!

User's recommendation: Do not shop with Ishka, buyer beware.

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ID
#3563055 Review #3563055 is a subjective opinion of poster.
Location
Mingoola, Queensland

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Verified Reviewer
New Reviewer

Horrible with dealing with customers

ISHKA - Horrible with dealing with customers
I tried contacting them numerous of times they dont respond they dont care dont know how this business is still running beautiful stuff but no care for Paying customers
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ID
#3540518 Review #3540518 is a subjective opinion of poster.
Pros
  • Nice products and discounts
Cons
  • No response from customer service
  • No phobe number to talk to accounts re order issues and refunds
  • Too many to mention
Loss
$180
Preferred solution
I want the product that I paid for and now potentially a refund for all the drama two months with an Damaged item that I have paid off

Ishka send me 3 emails a day!!!! I can't stand it and I won't buy any products.

To get some sort of discount I have them my email !!!! Worst discount decision...now it's like being STALKED !!!

User's recommendation: dont give your email !!!!

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ID
#3529786 Review #3529786 is a subjective opinion of poster.
Location
Brisbane, Queensland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund and missing products

It's been nearly 2 months since l put my order in. It hasn't arrived and there has been absolutely no communication from Ishka
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ID
#3519334 Review #3519334 is a subjective opinion of poster.
Location
Brisbane, Queensland
Loss
$900
Preferred solution
Full refund
New Reviewer

Have not received my goods yet have said they have been delivered????

ISHKA - Have not received my goods yet have said they have been delivered????
ISHKA - Have not received my goods yet have said they have been delivered????
ISHKA - Have not received my goods yet have said they have been delivered????
ISHKA - Have not received my goods yet have said they have been delivered????
My good have yet to be received although they said they were delivered???please contact me ASAP on 041201****

User's recommendation: No feed back.

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ID
#3515946 Review #3515946 is a subjective opinion of poster.
Location
Prahran, Victoria County

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund and missing products

Update by user Apr 15, 2022

The issues has not been resolved by ishka as no one from customer service has responded at all.

Original review updated by user Apr 15, 2022
Duplicate order made in error due to no order confirmation received on first order . I then re did order and second time went through. Though the amount spent from first order that wasn't processed did actually come out of my bank account. So I've been charged twice. Trying to get a refund on first order with no luck

User's recommendation: No recommendations.

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ID
#3489535 Review #3489535 is a subjective opinion of poster.
Pros
  • Nice products and discounts
Cons
  • Too many to mention
  • No phobe number to talk to accounts re order issues and refunds
  • No response from customer service
Loss
$150
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund and missing products

Not happy with customer service response time to my emails regarding duplicate order I've been charged for and trying to get a refund. They have bot responded at all to emails or calls. Their website has issues when placing orders which caused 2 identical orders to be processed and charged for.

User's recommendation: I don't recommend purchasing items from this site.

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ID
#3489521 Review #3489521 is a subjective opinion of poster.
Location
Brisbane, Queensland

Refund and missing products

It is hard enough to try and get a phone number to call and talk to someone which is a wrong number and just rings out and then you do go to another number and your talking to someone in a shop and they are nice enough and they say we will get someone to call you and Im still waiting for someone and I had a pair of sunglasses that I am still waiting on and the order was over a month ago. Its very frustrating and disappointing that you have to wait for products and in times forget about. Now another *** me off thing is. If you order things you want them to come all together not spread out.
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ID
#3450874 Review #3450874 is a subjective opinion of poster.
Location
Sydney, New South Wales

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I am waiting for a delivery that is overdue.

The tracking supplied doesn't exist. I have sent emails to Ishka to no avail. I contacted them via chat & was left unattended. I have asked for a refund & have not received a reply. It appears to me that once your order is placed & they have your payment you are promptly forgotten. Not good enough!!!!

User's recommendation: Spend your money with a reliable honest business.

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ID
#3437257 Review #3437257 is a subjective opinion of poster.
Cons
  • Too many to mention

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