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ISACA

ISACA Reviews

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What is your customer experience with ISACA?

ISACA Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

ISACA has a 2.4 star rating from 3 reviews and consumers are mostly dissatisfied; ISACA reviews highlight issues with certification maintenance, CPE, membership renewals, and website access while customer service responsiveness is a recurring concern.

Key Takeaways for Future Customers

  • Expect possible delays with membership renewal and certification processes.
  • Prepare documentation for CPE and exam disputes; support response may be slow.
  • Price level is reported as high relative to perceived value.

Negative Feedback / Risk Areas

  • Frequent customer complaints about lack of communication and cold responses.
  • Issues with refunds, cancellations, and unclear website login recovery.
  • Certification revocation and billing or subscription confusion reported.

Positive Feedback

Reviewers value ISACA certifications, study materials, and industry updates.

View full overview ›

Media from reviews

ISACA - I passed my exam and i get an email with not passed what is wrong here?
ISACA - I passed my exam and i get an email with not passed what is wrong here? - Image 2I am asking ISACA to retrieve my login on their website, but they have never responded.
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Ayoola S Fdg
map-marker Victoria, British Columbia

Registering for ISACA Student Summit 2026 (Virtual), and how to add CPE as a student

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AI Highlights
  • - Unable to select quantity for ISACA Student Summit 2026 (Virtual).
  • - Cybersecurity master's student at University of Liverpool seeks CPE guidance.

I want to register for ISACA Student Summit 2026 (Virtual), it not showing where i can select 1 quantity to purchase. and secondly I am a cybersecurity student studying at University of Liverpool, doing my Masters in Cyber Security. How do i had my CPE since i am presently in a continuous education.

User's recommendation: I need solution

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Patisa N Nqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very disappointed

AI Highlights
  • - Long-time member paying dues for membership and certification faced disappointment; rigid maintenance, high costs, and revocation without warning.

Hi there,

I hope this email finds you well. I wanted to share my recent experience with ISACA and express my concerns about their practices. I have been a member for years, paying dues for both membership and certification, only to be met with disappointment and frustration.

ISACA seems to have a very rigid and unforgiving approach when it comes to their certification maintenance requirements. I have found that they are not willing to negotiate or accommodate individuals, especially those in Africa who do not earn in dollars. The cost of earning CPE credits is already high, and their lack of flexibility only adds to the financial burden.

What shocked me the most was their cold and dismissive attitude when I tried to address these concerns. There was no reminder or warning before my certification was suddenly revoked. It felt like they were more focused on making money than supporting their members.

I believe that ISACA should work on partnering with their members, listening to their concerns, and providing more opportunities for growth and development. It is important for them to consider the financial realities of different regions and ensure that everyone has a fair chance to maintain their qualifications.

I hope that by sharing my experience, we can bring about positive change within ISACA and create a more inclusive and supportive community. Thank you for taking the time to listen.

Warm regards,

Patisa Nombakuse

View full review
isaac e Mwm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Isaac desanedwards

AI Highlights
  • - Name: Isaac Desan Edwards.
  • - Date: 31 July 1997.
  • - Phone: 07538****.
  • - An exciting teaser says something special is coming; stay tuned for updates.
Contains 1 confidential file for company representatives

31st july 1997 isaac desan edwards 07538****" Exciting news! We've got something special coming your way.

Stay tuned for updates and get ready to be amazed! #StayTuned #ExcitingNews"Hello, my name is Isaac DesanEdwards. I am a dedicated and driven professional with a passion for [insert relevant industry or profession]. With a strong background in [mention specific skills or experience], I have consistently delivered results and exceeded expectations in my career.

I am committed to continuous learning and growth, and I thrive in fast-paced and dynamic environments.

I believe in the power of collaboration and teamwork, and I am always looking for new opportunities to contribute and make a positive impact. Thank you for taking the time to get to know me.

Pros:
  • Isaacdesan edwards
Cons:
  • Isaacdesanedwards

Preferred solution: Full refund

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Giovanni C Rri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I passed my exam and i get an email with not passed what is wrong here?

ISACA - I passed my exam and i get an email with not passed what is wrong here?
ISACA - I passed my exam and i get an email with not passed what is wrong here? - Image 2

Hello,

On the PSI i seen the message passed about my CISM cert, I even have a screenshot. suddenly i get an email with its not passed or is this a fake message?

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BusiwePrimrose Q

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Renewal of membership and certification

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AI Highlights
  • - Requests renewal of ISACA membership and CISA certification.
  • - Seeks guidance to expedite the renewal process.

Good day

I would like to renew my membership and certification status. My ISACA ID

is 163544 and I am CISA Certified. My certificate number is 0756087

My email address is Bswstamper@***.com

Please advise what process to follow to expedite the process.

Regards

Busiwe Quma

Pros:
  • Industry and professional updates

Preferred solution: Membership and certification renewal.

View full review
Vagner R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am asking ISACA to retrieve my login on their website, but they have never responded.

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I am asking ISACA to retrieve my login on their website, but they have never responded.

I am asking ISACA to retrieve my login on their website, but they have never responded. It only provides an international phone for foreigners to call.

Pros:
  • Certifications anda material study
Cons:
  • No communication with the organization

Preferred solution: Recover my ISACA account

View full review

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