I had negative balance for my rent $698, in a week it jumped to $739.63 Next day it jumped to $889.63 The Portola place apartment told me that they will be charging daily $150 attorney fees Renters usually pay online their app On the app showed $739.63 So I brought...
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ID
#3507203 Review #3507203 is a subjective opinion of poster.
Location
Riverside, California
Pros
  • Unprofessional
New Reviewer

I’ve contact management over 100 times I have pictures emails etc. the tenant above me throws dirty diapers trash fire alarms go off all the time floods my back patio what’s my dogs damages my trees a

Irvine Company - I’ve contact management over 100 times I have pictures emails etc. the tenant above me throws dirty diapers trash fire alarms go off all the time floods my back patio what’s my dogs damages my trees a
Irvine Company - I’ve contact management over 100 times I have pictures emails etc. the tenant above me throws dirty diapers trash fire alarms go off all the time floods my back patio what’s my dogs damages my trees a
Irvine Company - I’ve contact management over 100 times I have pictures emails etc. the tenant above me throws dirty diapers trash fire alarms go off all the time floods my back patio what’s my dogs damages my trees a
I'm paying rent on time but I have tennis that are throwing trash cigarettes dirty diapers onto my property daily management does nothing about!!!! They flooded my patio daily With chemicals!!!! I need help or I'm gonna file a lawsuit I have multiple witnesses which were signed affidavits I myself on real estate and management companies and escrow companies I did not want to come this far but unfortunately Ive been put in a corner no choice but to defend my home insanity I pay a lot of money to live here supposed in the structure unit what kind of luxury is this? I will be going down the corporate head quarters tomorrow with all my evidence along to the city of Irvine as well I was promised by Ashley that the current not happen any longer and its been over and over and over again the staff here is horrible I cannot believe the Irvine Companies is the audible company they are letting their property be ran by uneducated property management

User's recommendation: No I do not nobody helps you have addresses to Ashley supposed to property management she promised me each time it’s not gonna happen again but it happens daily and it’s interfering with my work my anxiety my doctor is preparing a letter as we speak and then I have to take the next section it’s going down to the Irvine city because this is a violation of my home especially during Covid I do know I don’t want to contract any diseases from another unit.

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ID
#3481841 Review #3481841 is a subjective opinion of poster.
Location
Irvine, California

ZERO CUSTOMER SERVICE

ZERO STAR When we moved in, no one told that the rental fees does not include wifi and electricity, and sewer charges. We came to find out that we had to get Edison for our unit electricity. The thing is, none in the Edison company could find the Harvard Court Unit 034 Address, we asked for Irvine Company Management help but they didn't care and just said that we need to work/call the Edison company. until today, almost 6 months we moved in, Edison still could not find the address to get the electricity connected, Irvine Company Management still DOESN'T CARE and even charged us a $35/month VACANT FEEs on top of the electricity bill as we still using the Company electricity instead of getting it from Edison. another thing, we got charge SEWER fees where common practice it would be covered under HOA and not to be charged to any tenant. Harvard Court Unit 034.
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ID
#3307608 Review #3307608 is a subjective opinion of poster.
Location
Beverly Hills, California
New Reviewer

Mouse

Irvine Company - Mouse
I have lose my mouse plug can i get it another one if you have your branch in bhopal madhya pradesh please sir hepl me out i am searching online it is not available thank you sir
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ID
#3237377 Review #3237377 is a subjective opinion of poster.
Location
Bhopal, Madhya Pradesh
Preferred solution
Mouse plug model no wm 169
New Reviewer

Modem not working properly

Mordan not canect through airtel sim ,but mordan canect to any other sim like jio, vi, etc so kindly solve my problem
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ID
#2887409 Review #2887409 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Irvine Net Shutter 4g log in problem

hello sir im dipak im using your product Net shuttur 4g actully recently 3 month not use net shutter so im forget login id and password please help me i cant login
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ID
#2861295 Review #2861295 is a subjective opinion of poster.
Location
Nagpur, Maharashtra
New Reviewer

Modem not working properly

Within 5 months it's created an issue in connection, and it's getting heat during use, too much network connectivity problem,
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ID
#2659866 Review #2659866 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Inhabitable rental “is okay”

Original review updated by user May 22, 2021
I moved in to Westwood apartments in La Jolla and it has been THE WORST move-in experience. The first day there I failed the inspection that they passed, finding BLACK MOLD all over the shower walls. Making it an inhabitable place to live in accordance to California law. They went in and replaced the whole bath tub and shower wall as well as drill holes in the wall.. a job that took 10 days to complete. After that, finally moving in, I found that the heater does not work yet again making it an inhabitable place to live in accordant to California law. The oven reeks of gas and sets off the carbon monoxide detector. After having to reschedule so many deliveries, take additional time off work to be present for installations, and having to inconvenience my sister and friends to live with them they said theyd make things right with me because they would have covered a hotel for me. But they didnt. If only they had offered me when I was in need of it, not when the work was done. All of this stress mess and show, to find all they can do is offer me $665 credit for next months rent. This place is a ** show. My standards were high for such a reputation as Irvine companys. After looking at 32... 32!!.. different places in San Diego, I thought I had found the one. How wrong I was. I cant wait to move out in 11 months!

User's recommendation: There are MANY places in SD that can deliver better.

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ID
#2566141 Review #2566141 is a subjective opinion of poster.
Location
San Diego, California
Loss
$2
Preferred solution
Full refund
New Reviewer

Irvine Company - Gateway Apartment Review

i was one of the first tenants at gateway apartments in Orange. Let's just say for now on when I have a gut instinct I'm never going to second guess it. It started with the 6 speed bumps on every floor of the parking lot (Which they finally fixed btw). Then it was the fire alarms going off every week. Which prior to last weekend lasted almost 1-2 months of no fire alarms. I know it's sad when your happy about fire alarms not going off for 2 months. Then there were bats for a little bit haven't seen one in about a month. Then there was an ant infestation I had to get my home exterminated twice. Hassle because you have to take everything out of the cabinets so if you have lots of seasoning, pots, pans, cups etc. then that can be a pain in the butt. Then there's the thin floors and walls at gateway apartment community in Orange ca you can literally hear conversations next door or even upstairs and you can tell they are just walking but sounds like they are stomping. So that's something you will have to deal with for 12 months or more. Cleaning crew hardly goes through gateway 2 apartments on the anaheim side. Trash is always just thrown on the stairs and stays there for weeks, I'm taking Ups boxes, McDonald's cups, I even witnessed Heineken bottles on the stairs again this was for weeks without ever getting picked up. All around gateway apartments need to step their game up and take action! Instead of just responding to reviews with the canned responses they should actually try to do something to make residents experience a lot better and live by their slogan "love where you live" right now gateway apartments in Orange California is not living to those standards and someone needs to take action.
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ID
#972052 Review #972052 is a subjective opinion of poster.
Service
Irvine Company Gateway Apartment
Reason of review
Damaged or defective
New Reviewer

Irvine Company - Gateway Apartment Review

Don't rent from this place run while you can. I was originally a renter at gateway apartments in Orange was there for a little over a year and a half. I have to say i had a good experience.. so when they finished the new phase gateway 2 in Anaheim I figured why not move to the new phase. This was absolutely the worse decision I have ever made in my 6 years in renting apartments. As soon as we got our keys to our new apt we noticed they never cleaned before they gave us the keys. We let the front office know and they apologized and said they always checked and didn't notice but would send someone to clean it anyways. Well after the clean we came home to find out there was still dirt, pieces of drywall and dust on the window sills and floor moldings. We just ended up cleaning this ourselves. Then you can tell the construction planning was not done right when it came to the parking lot they went overkill on speed bumps which sucks if you lived on the 4th floor. We talked to leasing office to see if they were going to do anything and they said we were the first resident that brought it. Up to there attention. We check yelp the next day and there's tons of reviews about the parking lot. Then when the sales rep showed us the apartment they said there was thick padding and it would be very difficult for downstairs to hear anyone walking. This was a huge for us because we have a 4 year on and we knew exactly how it was to live under someone who can be loud. Fast forward 9 months and we have gotten 4 notices for being loud with the first 2 I understood because I wasn't home to actually see what was going on. Apparently my son was stomping and causing lots of noise. The 4th time I witnessed my son go to the refrigerator to get a drink and then the security knocks on the door stating the downstairs neighbors complained that I was stomping. Gateway then gave me a letter to fix the problem in 3 days or vacate. That's when I started investigating these floors I called a flooring contractor who just by looking at the floor stated he can tell there was very thin padding he also used a decibel reader and by walking normally showed it's up to California state law standard. But only person that can give me 100% real results was a acoustic engineer so I called one he came out and confirmed whoever built these apartments did not meet Californias code. At the end of the day I would not recommended Gateway apartments in Orange to my worst enemy.
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ID
#971498 Review #971498 is a subjective opinion of poster.
Service
Irvine Company Gateway Apartment
Reason of review
Poor customer service

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