Irs sent a letter stating they needed ANOTHER copy of my 1040a even though they had recieved one already, so h&r block faxed one to them. Two months later return is still processing. So i called the irs and the person i talked to was rude, talked in circles and hung up...Read more
I move frequently due to military contracts and am recently back in the United States and have decided to continue my education at an online university. I have been attempting nearly every single day for two weeks to obtain a copy of my latest tax transcripts for my...Read more
While studying in the US on an F-1 visa, social security and medicare taxes upto 3000 dollars were held from my paycheck erroneously. Students on an F-1 visa are exempt from paying this tax. After I realized the same and after years of trying and fresh applications...Read more
Short Review for March 20, 2017, Pc_service
by anonymous #1023293
Customer service SUCKS. I've been waiting a *** hour to get someone to fax me a transcript. Ridiculous. FIX THIS OR QUIT YOUR JOB
Short Review for March 01, 2017
by anonymous #1015283
I have NEVER witnessed such rude employees in my life. If this is considered acceptable then I have some serious questions about who is allowing these IRS to be so nasty and rude to callers who are literally just trying to pay their taxes and make sure they're doing right. Absolutely disgusting!
IRS Staff Review
by anonymous #1014860
The most rudeness customer service ever . When I made they first call, she was literally yelling at and seemed to be pissed for no pbcious reason. I had to hand up on her and the second customer rep was worst. She was like "if you don't listen to me I'm gonna hand up on your right now". That was so disappointing and I had to hand up.
Short Review for February 16, 2017, Pc_service
by anonymous #1009468
Was on the phone for over 2 hours! Agent was rude and condescending! Was making *** remarks and asking hypothetical questions to be a smart ***! These *** make too much money and aren't worth more than the dog *** on my shoe.
I recently called the irs transcript line to obtain a transcript of irs 1040 filed two years ago for college financial aid. My wife has attempted to obtain it online; the system kept messaging error/lockout for 24 hours. Then if ordered it will take up to 10 days to...Read more
I filed my return on 4-8-2016 paying the full amount I owed that was not deducted. On 8-18-16 I received a letter from IRobandSteal alleging I had not paid and assessing interest and penalty. They did receive my return and check had been attached to that. The check had...Read more
Omg I've never expected experienced anything like this in my life. The man was so nasty and rude for no reason. I was speechless at his behavior. He yelled numerous times and was very condoscending. Basically this is my first time calling the IRS or having to deal...Read more
Just really dont make since how i filled early and i have friends that filled after me and getting their taxes back and have already got them back. When i call all they say is if you don't get it by march 7 give me a call back. I have stuff to do they be quick by...Read more
Was on hold 1 hr. agent was rude and condescending then when I asked why she was so rude she hung up on me (Ms. Arnold #1000176956), I called back was on hold about 1 hr. then got another rude agent (Ms. McConnell #1000149465). Basic math question because my balance...Read more
for the first time in my life I owed money to the IRS for 2015. I tried to do my return online but I did not have the money to pay at the time so it would not accept my return. I completed the 4868 on 4/18/16 and then on 10/2/16 I did an extension. I have been trying...Read more
i filed taxes as usually do have made 5,999.00 for the year that includes unemployment because the place i worked closed so did my taxes myself on turbotax and filed them got 117.00 earned income credit if had known they was gonna keep my taxes over the 21 days which i...Read more