Iron Hill Brewery and Restaurant
Iron Hill Brewery and Restaurant Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Iron Hill Brewery and Restaurant has 2.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Food was good, Location drinks desserts.
Cons: Employees need to wear head covering, Food, Lousy customer service and support.Recent recommendations regarding this business are as follows: "If your food doesn’t come out as ordered sent it back", "New manager to Westchester location", "Buyer beware".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Iron Hill Brewery and Restaurant has 2.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Food was good, Location drinks desserts.
Cons: Employees need to wear head covering, Food, Lousy customer service and support.Recent recommendations regarding this business are as follows: "If your food doesn’t come out as ordered sent it back", "New manager to Westchester location", "Buyer beware".
Most users ask Iron Hill Brewery and Restaurant for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Whitehall location
No I have not waiting for them
We have been at other PA locations for years never a complaint. Yesterday the hamburger not cooked as requested fries seemed as they sat out not hot or crispy.
My coleslaw was soggy and tasted like vinegar. Not fresh at all. Dessert was good. Service was ok.
We will not go back might try North Whales one more time when we shop at Trader Joes. Very disappointed in our experience
- Location drinks desserts
- Food
Preferred solution: Full refund
User's recommendation: If your food doesn’t come out as ordered sent it back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblems
The manager for the Westchester, PA location is just rude, and I don't know how a person like her can run one of the restaurants. She's almost fighting with customers. I'm not going back and will spread the word around.
Preferred solution: Nothing
User's recommendation: New manager to Westchester location
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Philadelphia, Pennsylvania
Disrespect
I sat at a table in the bar area of the store located at 1130 Market street in Philadelphia on 5/17/24 @ approx 615pm. I was rudly told by the sever I had to check in at the front door.
My feedback to the server was politness and respest. He could have simply been respectfull in his explanation but he choose disrepect in tonatipn and facial expressoon. A seat opened at the bar and I took it. I asked to speak to the manager.
SHE was as disrepectful as the server. Iam a 60 year old man and an educater. I have never been treated like that at Iron Hill as I have been there many times with my family. Both the server and manager would not give there name.
Then they called the cops without hearing my side. Horrible!
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rehoboth Beach, Delaware
Upset
We just had lunch at Ironhill in Rehoboth beach. I cannot believe a glass of wine is $17.00!
Did not look at it on the menu and ended up with two glasses $34 for two glasses of wine. That is absurd. Its off-season also.
Thats actually more than some of the entrées on the menu. Of course I did not take this to Facebook I wrote to you instead we will not be coming back to your restaurant because I feel that that is a big overcharge
- Food was good
- Price for a glass of wine seventeen dollars
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLack of response or follow through
Went on July 12th with friends. Food was cold when I got it.
By the time I got replacement, everyone was finished eating so I got my food to go. No discount was offered I also had a to go order and when my son bit into his food, it had a long hair in it.
I called the restaurant and was told by the manager his food will be refunded. Eight days later, no refund, no response from contact form on website.
- Lousy customer service and support
- Employees need to wear head covering
Preferred solution: Full refund
User's recommendation: Buyer beware
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I had to look you up and you're everything that I thought you would be. Please tell me a woman wrote this comment for you.
REAL men aren't into the "it's not what you said it's how you said it" thing.
Keisha type females are. You're a loser...
So you walked in like you owned the place, and they corrected you. If you don't know how to act in public, stay home. They didn't just randomly call the police; you escalated the situation.