Iron Hill Brewery and Restaurant Reviews

Iron Hill has gone Down Hill drastically! Their gluten free crusts are like eating leather when they don't spread the toppings to the edge.

We ask for the toppings to be spread to the edge routinely, being you are getting a smaller pizza anyway when paying 3$ more ordering a gluten free crust, so what's the issue? Well, evidently, they won't do this now! Everything is dumped in the middle, so only the middle third of the pizza (in this case the Garcia) is edible, because the rest is like eating cardboard. They topped it off tonight by burning, so the cheese was hard brown gold leather too.

We asked for the manager, because the waitress delivered the piece of leather and clearly didn't care. It got sent back to see nothing different, but at least now it wasn't burnt! I ate the middle third of the pizza, because everything else was crust. I saw the cook say he wasn't doing anything different to the manager!

My husband said his food had sat and was cold. He asked for catchup for his cold fries, and the waitress brought it towards the end of the meal. He had given up on them by then! He got three tiny pieces of fish which were mostly breaded stuff.

The waitress only offered to refill our drinks when we asked for the check the second time. And, all we wanted to do at that point was leave. And, guess what, they actually charged us for a second pizza, because we sent the first one back?? We didn't even get one whole pizza!

For what we spent there, we would have had a full edible meal anywhere else. And, this is how they treat people who are part of their loyalty program??? Really *** bar food at the best!

We won't be back! The waitress actually laughed when we said they were off the rotation of restaurants we eat at!

Iron Hill has gone down hill drastically! Their gluten free crusts are like eating leather when they don't spread the toppings to the edge.

We ask for the toppings to be spread to the edge routinely, being you are getting a smaller pizza anyway when paying 3$ more ordering a gluten free crust, so what's the issue? Well, evidently, they won't do this now! Everything is dumped in the middle, so only the middle third of the pizza (in this case the Garcia) is edible, because the rest is like eating cardboard. They topped it off tonight by burning it tonight, so the cheese was hard brown gold leather too.

We asked for the manager because the waitress delivered the piece of leather and clearly didn't care. It got sent back to see nothing different, but now it wasn't at least burt! I ate the middle third of the pizza, because everything else was crust. I saw the cook say he wasn't doing anything different!

My husband said his food had sat and was cold. He asked for catchup for his cold fries, and the waitress brought it towards the end of the meal. He had given up on them by then! He got three tiny pieces of fish which were mostly breaded stuff.

The waitress only offered to refill our drinks when we asked for the check the second time. And, all we wanted to do at that point was leave. And, guess what, they actually charged us for a second pizza because we sent the first one back?? We didn't even get one whole pizza!

For what we spent there, we would have had a full edible meal anywhere else. And, this is how they treat people who are part of their loyalty program! Really *** bar food at the best!

We won't be back! The waitress actually laughed when we said they were off the rotation of restaurants we eat at!

I sat at a table in the bar area of the store located at 1130 Market street in Philadelphia on 5/17/24 @ approx 615pm. I was rudly told by the sever I had to check in at the front door.

My feedback to the server was politness and respest. He could have simply been respectfull in his explanation but he choose disrepect in tonatipn and facial expressoon. A seat opened at the bar and I took it. I asked to speak to the manager.

SHE was as disrepectful as the server. Iam a 60 year old man and an educater. I have never been treated like that at Iron Hill as I have been there many times with my family. Both the server and manager would not give there name.

Then they called the cops without hearing my side. Horrible!