Bianca C Lzh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problems

The manager for the Westchester, PA location is just rude, and I don't know how a person like her can run one of the restaurants. She's almost fighting with customers. I'm not going back and will spread the word around.

View full review

Preferred solution: Nothing

User's recommendation: New manager to Westchester location

Samuel Richberg III R
map-marker Philadelphia, Pennsylvania

Disrespect

I sat at a table in the bar area of the store located at 1130 Market street in Philadelphia on 5/17/24 @ approx 615pm. I was rudly told by the sever I had to check in at the front door.

My feedback to the server was politness and respest. He could have simply been respectfull in his explanation but he choose disrepect in tonatipn and facial expressoon. A seat opened at the bar and I took it. I asked to speak to the manager.

SHE was as disrepectful as the server. Iam a 60 year old man and an educater. I have never been treated like that at Iron Hill as I have been there many times with my family. Both the server and manager would not give there name.

Then they called the cops without hearing my side. Horrible!

View full review

Preferred solution: Apology

2 comments
Guest

I had to look you up and you're everything that I thought you would be. Please tell me a woman wrote this comment for you.

REAL men aren't into the "it's not what you said it's how you said it" thing.

Keisha type females are. You're a loser...

Guest

So you walked in like you owned the place, and they corrected you. If you don't know how to act in public, stay home. They didn't just randomly call the police; you escalated the situation.

View more comments (1)
Sherry L Qup

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rehoboth Beach, Delaware

Upset

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

We just had lunch at Ironhill in Rehoboth beach. I cannot believe a glass of wine is $17.00!

Did not look at it on the menu and ended up with two glasses $34 for two glasses of wine. That is absurd. Its off-season also.

Thats actually more than some of the entrées on the menu. Of course I did not take this to Facebook I wrote to you instead we will not be coming back to your restaurant because I feel that that is a big overcharge

View full review
Pros:
  • Food was good
Cons:
  • Price for a glass of wine seventeen dollars

Preferred solution: Full refund

Sh B Jgc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lack of response or follow through

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Iron Hill Brewery and Restaurant - Lack of response or follow through

Went on July 12th with friends. Food was cold when I got it.

By the time I got replacement, everyone was finished eating so I got my food to go. No discount was offered I also had a to go order and when my son bit into his food, it had a long hair in it.

I called the restaurant and was told by the manager his food will be refunded. Eight days later, no refund, no response from contact form on website.

View full review
Loss:
$75
Cons:
  • Employees need to wear head covering
  • Lousy customer service and support

Preferred solution: Full refund

User's recommendation: Buyer beware

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article