Christopher N Kwg

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Verified Reviewer
| map-marker San Antonio, Texas

Boots worn twice and soles melted off

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Iron Age Footwear - Boots worn twice and soles melted off
Iron Age Footwear - Boots worn twice and soles melted off - Image 2
Bought new boots last year, worn twice and this year when I put them on the soles melted off. Wrote Company this was their response Greetings, We took over product development and licensed the Iron Age brand several years ago and unfortunately at that time there was prevalent issue with the outsoles deteriorating. Since then, we have changed factories, re-invented the brand and completely designed the line and products offered. That being said, we cannot warranty a product that we never actually produced. Sincerely, Whitney Wright Customer Relations/AAFES Specialist Phone 314-391-**** Fax 314-721-****
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Loss:
$99
Pros:
  • Boots were comfortable

Preferred solution: Deliver product or service ordered

User's recommendation: Don't Buy

1 comment
Guest

I am the person who wrote that review. It has been rectified and Iron Age boots sent me a replacement pair. I wore the pair this entire weekend and they held up and are very comfortable

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