Iris Holiday Kerala Rip off

Comments: We have just returned from a 5-day “so called” Homestay package with Iris Holidays Kerala, icy cold showers, every morning. The boat cruise was a total disaster, limited air- conditioning time allowed, only allowed to turn on at 9.00pm and off at 6.00am, thermostat set to 27 degrees C, Bedroom was like a sauna, Captain had the remote control - it was locked away. Had to beg for a cup of tea after dinner, it arrived 1 hour later after numerous attempts to find the cook, who had gone for a walk to catch up with some friends ashore, no fruit or dessert offered after the main meal. The Homestay at Thekkady was a dump, a rundown hotel, well away from everything - A total con job and rip off – not what was advertised on their internet site. Iris Holidays should be ashamed of themselves, allowing their customers to be conned and treated this way. The worst holiday I have ever experienced anywhere in the world - Shame on you, Iris Holidays. Stan Hogan
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ID
#1137117 Review #1137117 is a subjective opinion of poster.
Location
Ernakulam, Kerala
Service
Iris Holidays Vacation Package
Reason of review
Poor customer service
Loss
$700
Preferred solution
Full refund

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