IRCTC
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
IRCTC Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IRCTC has 1.7 star rating based on 259 customer reviews. Consumers are mostly dissatisfied.
43% of users would likely recommend IRCTC to a friend or colleague.
- Rating Distribution
Pros: Refund amount, Haha, Booking.
Cons: Refund amount, Improper variations in ac and toilet maintenance, Not working according to rules.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IRCTC has 1.7 star rating based on 259 customer reviews. Consumers are mostly dissatisfied.
43% of users would likely recommend IRCTC to a friend or colleague.
- Rating Distribution
Pros: Refund amount, Haha, Booking.
Cons: Refund amount, Improper variations in ac and toilet maintenance, Not working according to rules.Recent recommendations regarding this business are as follows: "Nursing", "Sir train cancel but my Amount not refunded so I will be requested to send my refand", "Need proper assistance and better communication and services improvement", "Don't use anyone", "949496****".
Most users ask IRCTC for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top IRCTC Reviews
"Ruiongmog26@***.com"
Actually yesterday I will buy ticket at 10:00 AM in Bangalore Rellway station Cantonment but today I was traveling in train for going to Agartala Humsafar...
"Money debited no information about ticket"
I had my money debited from my account and still the ticket status was not booked and and no refund is available
Bareilly, Uttar Pradesh
To recover user id and password
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund not refunded
Preferred solution: Full refund
User's recommendation: Still not get refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Money debited no information about ticket
- Lots
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Ruiongmog26@***.com
Preferred solution: I want my id card and ticket that sold
User's recommendation: Nursing
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jabalpur, Madhya Pradesh
Refund Issue
- Quick service
- Not have easy access for communication
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Ticket cancel karne par refund wapas nahi Mila
Company fixed the issue and I have been provided with apology.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Parcel went missing
Preferred solution: I need my packages as they have valuable household items.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Delhi, Delhi
Feedback regarding IRCTC tourist train
- Rail yatra
- Poor food
- Poor customer care
Preferred solution: Full refund
User's recommendation: Consider this points while booking any package with IRCTC
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not clean all coaches with water not here
Preferred solution: Full refund
No train running status update for 02564
Preferred solution: Apology
User's recommendation: Don’t go buy this train
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Mumbai, Maharashtra
Heavy rush in reservation compartment
User's recommendation: This train is not currect to traveling any ware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Guard certificate no (GC No) for tdr
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Want my refund statsi
- Customer care team is rediculus
Preferred solution: Full refund
Travel Expert Talks
Vacation Rentals: Refund, Cancellation and Safety Tips
How to find proper vacation rentals? Can you cancel and refund? How not to be scammed with a vacation rental? Mary Branum, a vacation rental expert, shares tips on how to refund a vacation rental and what to do if you have issues with renting.
Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Doha, Baladiyat Ad Dawhah
Inquiry of Train Booking
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Delhi, Delhi
For refund issues
- Not received refund
Preferred solution: Full refund
User's recommendation: If ticket is cancelled so please direct contact to IRCTC on daily basis till the refund
Delhi, National Capital Territory Of Delhi
My daughter ran away from odisha and boarding the train 12815 ctc to anvt plz help me
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