iPipeline Reviews
iPipeline Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
iPipeline has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and iPipeline reviews highlight a rude customer service agent during a password reset call.
Key Takeaways for Future Customers
- Expect possible long wait times and limited agent availability.
- Be prepared to escalate issues if password reset or account help is needed.
Negative Feedback / Risk Areas
- Reports of condescending, unhelpful support and poor call center behavior.
- Customer complaints about not being listened to and unresolved account access issues.
Positive Feedback
No positive comments were provided in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
iPipeline has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and iPipeline reviews highlight a rude customer service agent during a password reset call.
Key Takeaways for Future Customers
- Expect possible long wait times and limited agent availability.
- Be prepared to escalate issues if password reset or account help is needed.
Negative Feedback / Risk Areas
- Reports of condescending, unhelpful support and poor call center behavior.
- Customer complaints about not being listened to and unresolved account access issues.
Positive Feedback
No positive comments were provided in the available review.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Round Rock, Texas
Rude customer service agent
- - Poor password reset help; the agent talked over me and was condescending.
- - Hung up after poor help; only one agent seemed available.
Worst experience ever. Called ipipeline to help with my password reset, no help, the agent kept talking over me as I was trying to explain to him that I am calling because of an email I received from them.
I even said I wouldn't call you if I didn't get an email from you! He even asked if I know what a website URL is? He just kept talking and talking, not listening to me trying to give an explanation at all, and kept saying I'm not listening to him. Very condescending and very sarcastic.
Hung up to try and get to another agent, and it seems like there is only one guy working there as he wouldn't take my call to assist a client or to help me... message...
the person you dialed cannot take your call as he is currently busy... so you only have one agent?
Preferred solution: Apology
User's recommendation: dont give your explanation on what is happening on your system just let him speak and let him say he cannot help you you need to call the company
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